Customer Reviews

Find out what customers are saying about Mr. Ed Auto Loans.

serviceEarnhardt Jeep

Rosemary in the service dept provided excellent service and follow up on my most recent service needs. I would recommend this service dept to anyone needing vehicle service.

Customer: Todd
Date: 2020-02-23
Reason For Visit:
Employees dealt with:

Awesome experience

I went in the dealer to see if I could get out of the current car I was in, and something more reliable. I met with Marc Delaney, and he was able to find me something that was close in payment to what I already had, but brand new, and way better on gas mileage. Marc was fantastic. He was realistic, based on my needs, and was very patient with me. He was the best!

Customer: Alexa Lundberg
Date: 2020-02-21
Reason For Visit:
Employees dealt with:

Always done right!

Thank you Myrna, for taking such good care of my service. In and out as promised and I really appreciate it! Keep up the good work.

Customer: pacoates67
Date: 2020-02-21
Reason For Visit:
Employees dealt with:

Oil and tire rotation

Fast and well done service. Took my Jeep in for and oil change and tire rotation. Ended up adding a cabin filter as well. I was satisfied as usual.

Customer: Gary
Date: 2020-02-20
Reason For Visit:
Employees dealt with:

Nothing Short of Amazing

Purchased another Toyota after selling my first Toyota. This dealer is committed to getting the deal done. Costco auto-buying program made the sales experience smoother and upfront pricing.

Customer: Dee Swift
Date: 2020-02-20
Reason For Visit:
Employees dealt with:

I would have thought it bizarre to write an amazing review on a car buying experience - which most of us see as akin to going to the dentist. The experience was quite stellar. Because I had been working with the gent in the Internet Sales Dept. beforehand, it made my actual physical visit quicker and more seamless. Men working in the showroom floor see patrons coming and open the front doors for you and direct you to the waiting area where there's premium coffee, drinks, bagels, fruit and a lot of snacks. It's heavenly. The wheeling and dealing was respectful, non-intimidating and my guys were patient during the finagling and my trade was valued at higher than I could have gotten in a private sale. Before I knew it, my new ride was being detailed to the nine and I drove away just two and a half hours later. This place is classy, stellar and awesome. You must check it out.

Customer: Ethan Lawrence
Date: 2020-02-20
Reason For Visit:
Employees dealt with:

I had such an easy car-buying experience with the help of Linda. I still can't believe how low-stress the entire process was. The Finance team was equally great. I left happy, and will go right back to Linda if I need another vehicle in the future. Thank you!

Customer: James Hamon
Date: 2020-02-20
Reason For Visit:
Employees dealt with:

My service rep went above and beyond to make my recent...

My service rep went above and beyond to make my recent service appointment a good experience. As a single woman I truly appreciate the effort the service team at Rodeo Ford makes to give me the peace of mind of knowing my Vehicle is safe and up to date on all service milestones.

Customer: Mary Pat Milich
Date: 2020-02-19
Reason For Visit:
Employees dealt with:

Amazing Job, Amazing Team - The Best Team

The best team and best service you could get. Amazing, personal, knowledgeable, smart, service oriented, friendly team and "family". I have been a customer for years and will continue to do so.

Customer: Charlie's Angel
Date: 2020-02-18
Reason For Visit:
Employees dealt with:

Kia Customer

Regular Service. No particular problem. I don’t have anything else’s to say.I bought the 2019 Kia Sportage ~ June 2018. Only have ~3,600 miles.

Customer: DD
Date: 2020-02-18
Reason For Visit:
Employees dealt with:

Oil change and swollen lug nuts

Service advisor Heidi and a service manager Jerry offered great service and resolution for my lug nut issue. They always offer Quick Service on the oil change

Customer: Joseph E
Date: 2020-02-18
Reason For Visit:
Employees dealt with:

A satisfied customer Ford owner for life best auto

been doing return business with this ford location for over 15 years. I have always received excellent service every time. This was by 4th purchase from this location.

Customer: Charles
Date: 2020-02-18
Reason For Visit:
Employees dealt with:

Always outstanding service!

I can always count on terrific service here. Karyn Hatch is my service advisor. I am always greeted with a friendly greeting. Love the shuttle service! Can't say enough about the great service that I get with Karyn. Great service is why I came here and bought a new Honda Accord last year! Thank you Karyn!!

Customer: Hondacustomerfor life
Date: 2020-02-18
Reason For Visit:
Employees dealt with:

Excellent customer service always. Our service technician for the last 2 years is David Daeffler and he has made our experience with the Earnhardt Peoria Service Center amazing. In addition to his extensive knowledge of maintenance and service issues, his always pleasant demeanor makes the experience even better. I would highly recommend this center to service your KIA. Go see David, you won't be disappointed!

Customer: Karen Howden
Date: 2020-02-18
Reason For Visit:
Employees dealt with:

I cannot begin to describe how nice everyone is! From the lady that helped me make my appointment over the phone, to the guy who greeted me with a smile when I got there, to the lady who helped me get it serviced and doing all the paperwork. I am so thankful to have my Hyundai! I feel as though I am getting a real report about my car rather than them trying to pull more money out of me (like most other places do). Very satisfied! I will be coming back from more services in the future! 😊

Customer: Stevi Turnbow
Date: 2020-02-18
Reason For Visit:
Employees dealt with:

The WOW Experience

WOW. WOW. WOW. Fantastic car buying experience. I was nervous about going to a dealership for the first time. But Mike Phenix in financing, and Joe Cugliari in sales....they are true professionals. The general manager Mark Rushford runs a great operation here. I am SO impressed. I was very well taken care of, start to finish. They thoroughly discussed my loan terms and options with me, and even threw in some extra incentives to sweeten the deal. And my NEW CAR....I LOVE my new car. Even though it is a used vehicle, my Santa Fe is immaculately clean, mechanically sound, and drives like a dream. I couldn't be happier with this car buying experience. This is how it's done!

Customer: RheaBryson
Date: 2020-02-17
Reason For Visit:
Employees dealt with:

Earnhardt Honda is an exceptional dealership. Their Service Department is top notch. Assistant manager/Service Advisor Karyn Hatch is always very professional, courteous, customer oriented and extremely helpful. It's always a pleasure doing business with her. If you ever need to visit the Service Department, I highly recommend her!

Customer: Steven Quick
Date: 2020-02-17
Reason For Visit:
Employees dealt with:

Informative positive experience .

We stopped in "just to look". Greco was pleasant and kept the conversation focused on what we wanted. He was knowledgable about the car, demonstrated various features and encouraged us to test drive the car. There was no stress or pressure to make a purchase. We did buy a 2020 Hyundai Tucson---red!!!! Thank you Greco for always smiling and staying positive.

Customer: wahusband
Date: 2020-02-16
Reason For Visit:
Employees dealt with:

I had intended to drop my F350 off in the morning and pick it up later in the day. My plans changed at the last minute and I had to wait at Earnhardt's for the work to be completed. There was a lot to do, but Mel did his best to accommodate my schedule. All the work was accomplished in time. Mel explained everything that had been done so I understood what the issues and solutions were. All was under warranty and I left a happy customer.

Customer: Sue Hardie
Date: 2020-02-16
Reason For Visit:
Employees dealt with:

Excellent Service as usual

We came into Earnhardt's in Gilbert with a minor repair. We were taken care of quickly and efficiently as usual by Sean (our service advisor). Thanks Sean.

Customer: JohnO and LindaO
Date: 2020-02-15
Reason For Visit:
Employees dealt with:

Buying a car

Joseph Hall and Darin Gordon...the best guys...highly recommend them and this dealership when purchasing a new car. They were very friendly, helpful and very professional. These guys rock!

Customer: Janine
Date: 2020-02-15
Reason For Visit:
Employees dealt with:

Had a very good experience everyone was Great! Livi in...

Had a very good experience everyone was Great! Livi in sales & Marty in finance i would recommend this dealer to my friends & family for sure

Customer: Jaystoyotatrd
Date: 2020-02-15
Reason For Visit:
Employees dealt with:

Best dealership and experience I've ever had. They have a...

Best dealership and experience I've ever had. They have a loyal customer for life now. If you need a car I would highly recommend going here.

Customer:
Date: 2020-02-15
Reason For Visit:
Employees dealt with:

Great service. They made it so easy buying my newish (used) car. Such a friendly group of people, I actually enjoyed the experience which for buying a car is rare! Thanks everyone!

Customer: Robert Star
Date: 2020-02-15
Reason For Visit:
Employees dealt with:

I was extremely impressed how helpful everyone one treated me. Philip was quite helpful, showed me where to sign up for the shuttle to take me home and arranged for the shuttle to pick me up when my car was finished. One of the girls took me to the waiting area or me to wait for the shuttle driver to come in to get me. Everyone was very nice and I thought I was treated very well.

Customer: Janice Dolen
Date: 2020-02-15
Reason For Visit:
Employees dealt with:

Sam in sales was great. She was knowledgable about my...

Sam in sales was great. She was knowledgable about my new Kia Niro PHEV and showed me all the new tech. The last car I bought was in 2011 so a lot has changed. If you are in the market for a Kia I would definitely recommend Earnhardt Kia and Sam W. In sales.

Customer: Mcmillanx4
Date: 2020-02-12
Reason For Visit:
Employees dealt with:

EASY EXPERIENCE

Very helpful staff all the way through the process. Not too much pressure and plenty of info and assistance. We were completely satisfied with the purchase of our vehicle.

Customer: johnandjimmi
Date: 2020-02-12
Reason For Visit:
Employees dealt with:

Friendly very prompt reception from the service department staff. They never fail to impress me. I always get the same kind of service even though I don't have an appointment. I will always get my F150 serviced at this dealership. Please keep up the good work. Thank you very much!!!

Customer: Abe D. Santos
Date: 2020-02-12
Reason For Visit:
Employees dealt with:

Reliable and friendly service performed in a timely fashion. Service personnel provide valuable info on your vehicle needs without the high pressure sales pitch. Cleanest dealership I have ever seen. Always a pleasant experience.

Customer: gary franklin
Date: 2020-02-12
Reason For Visit:
Employees dealt with:

Great price with great customer

Great buying experience. Sales and finance teams were great to deal with. The dealership was very clean with plenty of amenities. I will definitely have my car serviced at the location.

Customer: Danny
Date: 2020-02-11
Reason For Visit:
Employees dealt with:

Always on top of their game. Just bought my 2nd car at...

Always on top of their game. Just bought my 2nd car at rodeo Kia & I love it more than the 1st car. Thank you Rodeo Kia!!!!

Customer: jazminenicole2007M
Date: 2020-02-11
Reason For Visit:
Employees dealt with:

Excellent

Talk to Patsey sales rep on Saturday explained what I wanted to do. We met Monday morning at 9 out the door with a new car by 10:30 Alan the finance guru was excellent the whole experience was the best I ever had buying a car and I'm 65 years young

Customer: CowboyBill
Date: 2020-02-11
Reason For Visit:
Employees dealt with:

Have not had my new Honda serviced yet but the sales people were excellent during my purchasing. Very accommodating. Our salesman Elmer Morris provided an excellent tutorial on the many features of the car and has made himself available for future “refresher” sessions.

Customer: Richard Hinkel
Date: 2020-02-11
Reason For Visit:
Employees dealt with:

Service call

Had an issue with my truck dropped off, everyone was very helpful in making sure I had a good experience. Would definitely recommend them for service

Customer: Corey
Date: 2020-02-10
Reason For Visit:
Employees dealt with:

Chris Hawks - Santa Fe Ltd

My husband and I went to many different dealerships to preview a number of different makes of cars. We ultimately purchased a 2020 Santa Fee Ltd. Chris Hawks was wonderful to work with. He never pressured us and did not try to sell us options we did not want. He was patient while teaching us how to work the electronics of the new car and his instructions were clear and easy to understand. Thanks Chris - you're the best!

Customer: Budster
Date: 2020-02-10
Reason For Visit:
Employees dealt with:

I needed to take my SUV FOR Recall matter. According to...

I needed to take my SUV FOR Recall matter. According to the letter I received from FORD it started the will have to leave my SUV all day. BUT Arron my advisor had me out in 2 hhrs.

Customer: Nana
Date: 2020-02-10
Reason For Visit:
Employees dealt with:

Amazing experience

My sales person was Dylan and he was amazing he showed me exactly what I wanted and helped me to the best of his abilities to get my payment to what I needed it to be! Austin the manager was very friendly and a big help to get my payment down to what I needed it to be would definitely be recommending this business to everyone I can't thank them enough! I love my new truck!

Customer: Marcos
Date: 2020-02-09
Reason For Visit:
Employees dealt with:

They offered a very competitive price and found the vehicle that I wanted. The salesman, Mike Mead was very professional and helpful. I flew in and he picked me up at the airport. Thanks for a great experience.

Customer: killerbee595 .
Date: 2020-02-09
Reason For Visit:
Employees dealt with:

Victor and his team in the service department are amazing. I would definitely recommend them for any service or maintenance needs you have. Everyone is extremely friendly and all the service advisors provided timely updates to go keep me continually informed of progress. The facility is clean and comfortable as well. I will always bring my vehicle back to Victor, Rigoberto and the great people in the service department at Rodeo.

Customer: Di Chamberlain
Date: 2020-02-09
Reason For Visit:
Employees dealt with:

oil change

Had oil changed and tire rotation done on my wifes car. Ask at the time of appointment if it was possible to have it completed in a pacific time frame was told it was possible . When I Arrived for the the service , I told the srevice writer my need for completionb was told he would get it done . car was completed and delievered to me in time to get to wife so she could get to work.

Customer: Terry Crouch
Date: 2020-02-08
Reason For Visit:
Employees dealt with:

Quick Lube Department

Amanda in the Quick Lube department did a tremendous job helping me resolve an issue with a tire going flat. She stayed past her normal hours to help me solve the problem. She is a great employee with a very pleasant and caring attitude.

Customer: GB Rick
Date: 2020-02-07
Reason For Visit:
Employees dealt with:

Escape

Very good service never had a problem with the staff in and out great coffee and donuts and popcorn could ask for anything better two many questions

Customer: Thomas Ruane
Date: 2020-02-07
Reason For Visit:
Employees dealt with:

service for my rav 4

Answered all my questions and helped me make sure that they installed the parts properly and reviewed how to make updates on my systems personally

Customer: coffman
Date: 2020-02-07
Reason For Visit:
Employees dealt with:

These guys get it. Quick, thorough, courteous. I got a...

These guys get it. Quick, thorough, courteous. I got a prompt appointment. Every thing to be done was priced and delivered. Clean waiting area. Job was done on time.

Customer: richardraaz
Date: 2020-02-07
Reason For Visit:
Employees dealt with:

People were kind and patient and gave me all the time I needed and was no problem about having my son-in-law do the bargaining for me. I was given the opportunity to drive the vehicle his office and as much as I needed to. I didn’t abuse the privilege. It was also handled very quickly for a car purchase or lease

Customer: jean Pratt
Date: 2020-02-07
Reason For Visit:
Employees dealt with:

San Tan Hyundai Service is always great for me. I never know when I make an appointment how I am going to manage it. But it always works out. It doesn't matter if I have to drop it off early or just squeeze in at the appointment time. The team and Dakota always takes care of me. They are thoughtful, efficient and communicate well with me. I couldn't ask for more. People ask me all the time why I take my vehicle to the dealership. That is why.

Customer: Denise Spencer
Date: 2020-02-07
Reason For Visit:
Employees dealt with:

Great Dealership

Only reason for the n/a is I haven't been in for service yet but expecting it to be as good as the whole process. Great dealership,sales personnel and buying process. Everything went really well and am totally happy with my new car.

Customer: Lawrence Markowski
Date: 2020-02-06
Reason For Visit:
Employees dealt with:

Always wonderful

Bought my 2019 KIA Sportage here a year ago and had a great experience working with Steve. He worked hard to get me into the car I wanted. Have used the service department 3 times for scheduled maintenance and Ariel and Ken are great to work with. Definitely recommend this KIA dealership.

Customer: susieq
Date: 2020-02-06
Reason For Visit:
Employees dealt with:

I Bought a car from Rodeo Ford probably 6 months ago at this point. It was a very unique experience to this day without DAVID GARCIA it would of never been possible. I love the car and constantly think about the amazing turn around and wonderful experience I Had BECAUSE of David. Rodeo ford is very lucky to have an amazing employee such as David Garcia. Thanks again David.

Customer: Rev Match
Date: 2020-02-06
Reason For Visit:
Employees dealt with:

General Maintnance

The service was excellent (including car wash)and it was completed on time. Every time I bring the car for routine maintanace or some other issue the service advisor and staff greet you with a smile and are always courteous.

Customer: beapav
Date: 2020-02-05
Reason For Visit:
Employees dealt with:

Awesome Service

I would like to take a minute to thank Ron Egbert. He is a great representation of your company! He really is the best. Thanks!

Customer: viktorgene
Date: 2020-02-05
Reason For Visit:
Employees dealt with:

What can I say! Everyone at the dealer was professional and welcoming. I came in with the expectation that were all met in reference to my history of car buying. Let me say that we all know everything is set on a case by case scenario. I had the opportunity to work with DJ and he was of great help. The process was mainly handled via email and once I arrived the process only took an hour tops before I was out the door in my car. Shout to DJ and the entire sales team at Earnhardt Hyundai North Scottsdale!

Customer: Vigorously IAm
Date: 2020-02-05
Reason For Visit:
Employees dealt with:

What a find! Efrain, THE one for my excursion. He took care of my ride with great detail, for an oil change, then explained the items needing attention. I'm back to begin the must-do list, and will continue coming here, working with Efrain. The vibe around the lobby, and Rodeo's employees, is a fun atmosphere, with great music playing in the background. Keep it going Rodeo Ford! Thank you Efrain!!!

Customer: Jem
Date: 2020-02-05
Reason For Visit:
Employees dealt with:

Best service ever

Earnhardt Honda is the best! Just bought my 2020 Honda Pilot Elite and I have to say that the whole experience was satisfying. I used their Express service and never had to step into the dealership which was fantastic. Michael Coroda worked with me throughout the whole process and he was definitely the best. He personally delivered my Pilot and did a complete walkthrough with me. Mike and Earnhardt have earned another faithful customer for sure!

Customer: Stanley King
Date: 2020-02-04
Reason For Visit:
Employees dealt with:

Support Manager

My salesman was awesome Andy knew what I was going to need from him before I would have to tell him gave great customer service davin7304

Customer: Davin7304
Date: 2020-02-04
Reason For Visit:
Employees dealt with:

Great Service

Great job fixing my car they found a sensor on my tire pressure mechanism that was bad and they fixed. They got done in a good amount of time

Customer: MLS
Date: 2020-02-04
Reason For Visit:
Employees dealt with:

Rick Johnson is fantastic!

Rick Johnson has been my service advisor for years and he is the main reason I am still driving a Lexus.Outstanding customer service. Thank you Rick.

Customer: Dorthe Galli
Date: 2020-02-04
Reason For Visit:
Employees dealt with:

Always great and friendly technicians who explain work...

Always great and friendly technicians who explain work needed. Fast appointments. Knowledgeable and experienced staff. I always get a free car wash so that's a plus. Courtesy coffee and juice always available. Thank you.

Customer: Ruth D.
Date: 2020-02-04
Reason For Visit:
Employees dealt with:

Earnhardt KIA at 2121 E Bell Rd, Phoenix is the best service center! My Consultant KennethB made me feel a true VIP - he kept me informed of the status of my car, offered transportation to my house, which I did accept. I was amazed the service was completed in an hour, instead of 2 hours. I highly recommend Earnhardt KIA. Thank you for an exemplary service!

Customer: Jeanne Cosme
Date: 2020-02-04
Reason For Visit:
Employees dealt with:

AWESOME service and experience each time!

Great service experience each and every time and visit! AWESOME Service Dept.and GREAT PEOPLE throughout the entire dealership!! KUDOS to the entire team at this location!!

Customer: Hyundai North Scottsdale Fan
Date: 2020-02-03
Reason For Visit:
Employees dealt with:

Oil change tire rotation

Amanda in Quick lane service dept . Is an excellent employee. Very knowledgeable and knows where to get answers when asked and gets right back ASAP.

Customer: Allan Sherman
Date: 2020-02-03
Reason For Visit:
Employees dealt with:

6 month service.

The service advisor answered all my questions. He explained what services would be done and the length of time it would take. Services were completed 30 minutes sooner than I was told. I was on my way before I could finish my coffee!

Customer: dominic
Date: 2020-02-03
Reason For Visit:
Employees dealt with:

Our experience here has been excellent. Friendly courteous and professional staff are helpful in every way. My wife and I purchased a 2020 Chevrolet Bolt EV Premier from Dakota. There was never any high pressure salesman tactics. He was also very knowledgeable in getting us acclaimed to all the features of the Bolt EV. Thanks for the awesome and smooth process of buying our first new vehicle in 29 years. Back in 1991 we bought a Geo Metro 3 cylinder with no air conditioning! We feel like we’re driving iPhone type technology with this vehicle.

Customer: Jim Schoch
Date: 2020-02-03
Reason For Visit:
Employees dealt with:

I usually don't leave reviews but the experience we had was exceptional, especially after working with other dealerships. We had the best car buying experience working with Jeff and Jon! They made it easy and helped us get the vehicle we wanted into our budget! No hidden costs, straightforward.Thank you!

Customer: Kristy Crabtree
Date: 2020-02-03
Reason For Visit:
Employees dealt with:

I will use no other Ford dealer from this day forward, Alex Medina and his team took real good care of my wife and I even when we had an issue with a newly purchased vehicle. This was no Fault of Rodeo, it was a Ford manufacture defect, Yet Alex and his team handled it as I was truly family. Once again I will use no other going forward other than Rodeo ford. Thank you Rodeo ford for putting the word "honesty" and "integrity" back in to new car purchasing. Mike and Paula from Chandler AZ

Customer: Mike Chavez
Date: 2020-02-03
Reason For Visit:
Employees dealt with:

As always , fantastic service

Always professional , friendly and quick with their service. Have been dealing with this dealership and their service department for 10 years and it is alway exceptional

Customer: Kat Steinke
Date: 2020-02-02
Reason For Visit:
Employees dealt with:

Lexus Dealership

Dudley Barnum has been advising me through several different dealerships. I can always count on him and the service I receive. I must also commend Mike Testani for guiding my purchase.

Customer: JaneR
Date: 2020-02-01
Reason For Visit:
Employees dealt with:

New car

Chris Hawks was great! He helped make the process easy and made me very comfortable. Everyone there is very nice. I’ve never had a bad experience at Earnhardt. I’ve done business with them in the past and will continue to go there over any other dealership.

Customer: CChavez
Date: 2020-02-01
Reason For Visit:
Employees dealt with:

Didn’t really take as long as some dealerships. Place...

Didn't really take as long as some dealerships. Place looks well organized and first service Was done pretty quick but, long enough to look at other cars and trucks to pass the time.

Customer: BILLYZMR2
Date: 2020-02-01
Reason For Visit:
Employees dealt with:

Wonderful experience. I found a vehicle online, scheduled a test drive for a couple hours later and went home with the car the same day. I was a little nervous going through the process alone and having my toddler with me, but everyone was amazing. Jon Mefford helped me throughout the entire process and was so kind and accommodating, especially towards my son. Evan helped me with the financials and was also very kind and helpful. And Rudy kindly drove the new car to my house so I didn't have to juggle vehicles and schedules. 5 stars all around for sure.

Customer: K
Date: 2020-02-01
Reason For Visit:
Employees dealt with:

I have been coming to this dealership for almost 10 years and the staff and service has always been top notch. Everyone knows who I am and their customer service is by far the best! I highly recommend San Tan Hyundai for your car buying experience and to service your car.

Customer: Jessica Parrish
Date: 2020-02-01
Reason For Visit:
Employees dealt with:

Hyundai Santa Fe 2020 - DJ great customer service

DJ Carnely at Earnhardt Hyundai North Scottsdale is the absolute best!!!! He was extremely transparent throughout the entire car-buying process. I was very pleased with his customer service skills. He is knowledgeable and direct, but also incredibly friendly, patient, and helpful. I will definitely return to purchase my next car from DJ. Thank you, DJ for being so awesome!!!!

Customer: Taylor J Schuetz
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

Store Assistant

Chris Hawks has wonderful customer service. A 10. He kept me in touch with the process and I got a great deal. Thank you Earnhardt Hyundai and thank you Chris Hawks

Customer: Michell Henry
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

Tom Miller has always done an outstanding job .

I have been using Earnhardt for the past 11 years both for new cars and service. I have been totally satisfied with both. Tom Miller in particular is always accommodating and knowledgeable. I will always give Earnhardt last look when purchasing a new vehicle.

Customer: Camelback Lexus
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

Excellent service

Ron Told me approx 1-1/2 hours but was out in 1 hour? Quick service and Very pleased. We’ve had our business here since Earnhardt bought the KIA dealership.

Customer: Merle Lyons
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

Great folks here!

After doing a lot of internet sleuthing, Earnhardt had the vehicle we wanted. After chatting with Internet Sales Rep Jeff Moe, we drove the 2.25 hours to Gilbert and bought the vehicle. We were treated with respect and good humor by every person we came in contact with while there. Fairly painless for a car buying experience! Would do business here again.

Customer: CharC
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

New Car Lease

What a professional and knowledgable dealership! Quite a pleasant experience and our salesperson, Nigel, was beyond professional and accommodating. He went over the car's features twice to be certain we understood everything. Nigel really knows the product he is selling

Customer: MAR
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

Love this place. They are very accommodating. It's amazing how the same brand dealership can be so night and day. The earnhardt dodge dealership is absolutely terrible and I will never ever take my dodge there for anything ever again but I will only take my Cadillac to Earnhardt Cadillac. They are great. I ask the Earnhardt group to please make the dodge dealership mirror the Cadillac dealership.

Customer: Dez Alex
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

Both Matt and Michael did such a good job. Great customer service, car service was completed very quickly and came back nice and clean. Even the intricate grill was free of water spots, not an easy fete. Would definitely recommend them to anyone. Everyone there was friendly and helpful.

Customer: Paula Westhoff
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

Marcelino is the best!

Marcelino was so helpful and made this process so much easier for me! The best car buying experience ever! Highly recommend this dealership for anyone looking to buy a new car.

Customer: Adriana S
Date: 2020-01-30
Reason For Visit:
Employees dealt with:

great service review bla bla bla bla bla bla bla !

Jason White always takes great care of my car and my needs he never try's to sell me anything i don't need. You need more service advisor's like him.

Customer: Jim Soul Man Langenheim
Date: 2020-01-30
Reason For Visit:
Employees dealt with:

Outstanding customer service

Outstanding customer service every time. Courtesy call once my vehicle was ready. Refreshments available and everyone was super friendly. Pick up and drop off were fast.

Customer: Phil
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

Mortgage Service Manager

Superb Service Adviser...always professional and friendly. Work was completed on time. Car was delivered in better condition/cleaner than when it was dropped off. I would highly recommend them.

Customer: Jim Allen
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

Ms. Alvarez

James was awesome patient and knowledgeable. Very through about the vehicle. Easiest purchase ever. We love our Palasaide. Looking for a vehicle ask for James.

Customer: Tina Alvarez
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

Still the tops

Always a pleasure to have my car serviced here for the last 6 years. From the greeting to paying the cashier, a most positive experience.

Customer: Pascal
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

Amazing Experience

5 star experience! I’d been to a couple of dealerships and extremely disappointed with the high add-ons once you got there. Very deceiving pricing across the street at Peoria Ford. Went to Peoria Kia and had a deal within 30 minutes. Excellent staff from salesman (Griffin) to finance to assistant manager and general manager. Had some extra work done at a very reasonable price And then they delivered the car to my home which was an hour away. Everything was done on time and with no hassle. If you want a good experience go to Peoria Kia.

Customer: SteveG
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

Always Great

We have purchased vehicles from this dealership and get all of our service needs taken care of here. The service is always amazing, especially Weston! This round of repairs we had to come back, however Weston and the team were more than willing to re look and make everything right. I appreciate their hard work and remarkable customer service. They are all friendly and welcoming. Wouldn’t take our vehicles anywhere else! Thanks to the whole team for all that you do.

Customer: C
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

GREAT CUSTOMER SERVICE AND EXPERIENCE

THANK YOU FOR THE GREAT SERVICE BAILEY , I APPRECIATE EVERYTHING YOU DID FOR MY FAMILY AND I ON SATURDAY YOU GUYS NEVER DISAPPOINT WHEN VISIT

Customer: Emilio Sepulveda
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

great

this was our second purchase with steven great to work with very helpful and honest would come to him again fun to deal with just want to say thanks also really like working with jason in service

Customer: wildbill48
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

2019 Charger

I have been dealing with Earnhardt Dodge in Gilbert for the past 6 years. I have 2 vehicles I take there. I have never had a bad experience. In fact I think they are the best Dealership I have ever worked with. I would recommend them to anyone. I just met another customer who has the same experience. They are are friendly and customer orientated. They also get the got done correctly and quickly.

Customer: jimnowicki
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

We have been coming here since 2015! Love the service staff and always feel my vehicle is properly maintained! Wouldn’t go anywhere else! Thanks Devon for your professional and personal service! You are the BEST! 100% satisfied with Earnhardt Toyota at Superstition Springs location! Great place!

Customer: Sandy Bass
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

Iv had horrible experience when it came to car dealerships. BUT, Steven was wonderful with helping me. He made it fast and painless! He was also very helpful when it came to showing me all the awesome features my new Hyundai Tucson could do! The manager Armando was also helpful in ensuring I was happy!!! Couldn’t recommend a better place!!!

Customer: Megan Duran
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

Cole was so helpful and friendly that I ended up buying 2 cars. Great service with everyone there. No undue pressures, just a desire o help the customer. Nice to see and experience old time customer service. Thanks Cole

Customer: Frank Hollander
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

Great experience fabulous manager bought a warho

Great truck, great appearance, great detail, great cab .HEMI engine makes driving a pleasure.Always a great experience and pleasure to do business with Jay Underwood, the manager of Earnhardt Dodge Jeep Chrysler

Customer: Glenna
Date: 2020-01-28
Reason For Visit:
Employees dealt with:

excellent service!

excellent service from start to finish. everyone was friendly and efficient. easy drop off, excellent facilities, and vehicle returned to me in perfect working order and immaculate. thank you!

Customer: joanpie
Date: 2020-01-28
Reason For Visit:
Employees dealt with:

Since I purchased my car I have taken my car there for oil changes. The service personnel are very courteous, efficient, and timely. They answer any questions I have and make sure I am comfortable during the wait. Thank You for doing such a great job!!!

Customer: Paula Reeb
Date: 2020-01-28
Reason For Visit:
Employees dealt with:

Great people working here

Stopped to look at a used Tucson and was treated with respect. Chris Hawks the manager came over explaining everything extremely well setting my mind at ease. Had bad experiences at other dealerships but not here. I'd have to say if it wasn't for Chris I may have not bought that day. Great people great dealership and great vehicles. Give the place a try you won't wasre your time like at other places.

Customer: Jeffrey Carr
Date: 2020-01-27
Reason For Visit:
Employees dealt with:

Usual great service as always.

I've taken my vehicle to Rodeo Kia for service ever since I bought it there. Always great service and they always inspect it for any other issues. They found an issue and informed me that the issue was covered by my warranty. Only place I take my vehicle for service.

Customer: Whitesoxfan
Date: 2020-01-27
Reason For Visit:
Employees dealt with:

Escalade Service

I appreciate the service that Tim gave to me during my recent visit. He answered all my questions and was easy to talk to. The car was done promptly and all issues were resolved. My car had been washed and looked good.

Customer: moffice
Date: 2020-01-27
Reason For Visit:
Employees dealt with:

Good experience

I purchased a Camry from them. Nigel is very nice. He helped me go through every detail about the car and processed the paperwork with responsibility.

Customer: yf4587
Date: 2020-01-27
Reason For Visit:
Employees dealt with:

No pressure when I went looking at cars at couple months ago. Great salesman, Craig, very helpful, and attentive to what I was looking for and never pushy. The entire buying process was painless, everyone is very pleasant to work with. Just had my first oil change last week, and the service was excellent, answering all my questions and making me feel like a person, not a number. Tex continues to have a greatly trained team.

Customer: Julie Santamaria
Date: 2020-01-27
Reason For Visit:
Employees dealt with:

I have been going to Rodeo Kia for years! I would drive from the east valley because I knew I could trust them. Now I live really close and I’m so happy. They are really the best!!!

Customer: Devora Moore
Date: 2020-01-27
Reason For Visit:
Employees dealt with:

In and out quickly, they don’t waste your time getting...

In and out quickly, they don't waste your time getting service. i especially like the size of the waiting area you are not packed in like in other service areas. These folks genuinely care about you

Customer: Bud
Date: 2020-01-26
Reason For Visit:
Employees dealt with:

Good experience as usual! I bought my 2015 Kia Optima...

Good experience as usual! I bought my 2015 Kia Optima through Earnhardt Kia and schedule routine maintenance and oil changes with the service center. They always get me scheduled quickly, and I am in and out of there faster than any other service center I have been to in the past. Plus they always return your car back to you freshly washed and cleaned. I highly recommend this dealership and their service center! Thank you for consistently providing excellent service.

Customer: annabella8604
Date: 2020-01-25
Reason For Visit:
Employees dealt with:

They had a jeep advertised online. What started out as a tough intro to purchasing a Jeep, Earnhardt made it right! I was going to buy at another dealership, but All the staff stepped Up to the plate! This is the first auto dealership that has honored there word. I’m truly amazed by there over the top service and accommodations to make things right. Kudos to you guys for sales service.

Customer: Brent Moody
Date: 2020-01-25
Reason For Visit:
Employees dealt with:

I recently bought a vehicle from here and cannot believe the great service. I have a low credit score but my salesman Quell Carter was able to get me an amazing deal with a low payment! He was very professional and friendly. The sale was quick and headache free. I was very pleased with the service there. I will definitely recommend Quell to all my friends and family.

Customer: Gina Carter
Date: 2020-01-25
Reason For Visit:
Employees dealt with:

I have gotten 7 cars from this dealership, and every single time the services have been AMAZING! I just bought a 2013 Jeep Wrangler, my salesman (Jason Rodriguez) was fantastic really funny personality and extremely helpful thought me everything I need to know about my car and was determined to get me the best deal which he did. Oliver one of the managers; is extremely straightforward he won’t bs around he will be honest with you about the best deal he can give you, and lastly Curtis finance manager is incredible; he always has found ways to save more money and gives me the best deals for gap and warranty! Never gonna stop coming here. HIGHLY RECOMMENDED

Customer: Nicolas Castellanos
Date: 2020-01-25
Reason For Visit:
Employees dealt with:

Good Customer Service

Very good service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop, and the showroom is in a good location.

Customer: Jim85254
Date: 2020-01-24
Reason For Visit:
Employees dealt with:

Aubrey

Mark in a sales was great to work with! He is brand new to Hyundai and was very knowledgeable and helpful with our purchase. I would recommend him and Earnhardt to others! Thanks!!!

Customer: Aubrey Caraway
Date: 2020-01-24
Reason For Visit:
Employees dealt with:

Repair and service RX 350

Tom Miller has been my service advisor for many years and per usual everything went well. Tom is very thorough and helpful. He keeps me informed and makes sure I understand what is involved. Well done.

Customer: Ron Glendale AZ
Date: 2020-01-24
Reason For Visit:
Employees dealt with:

Earnhardt HONDA is always courteous, professional and...

Earnhardt HONDA is always courteous, professional and honest with me. They have taken care of my HONDA CIVIC since I owned it. They even restored the body and painted it for me one time without my asking or costing me anything They are my go to dealership.

Customer: Mena
Date: 2020-01-24
Reason For Visit:
Employees dealt with:

Excellent service

Couldn't be more pleased, glad I'm now ready for super bowl week end with my new Dodge tail gate party ready Warlock. Go Kansas City-go Dodge!

Customer: asu1979
Date: 2020-01-24
Reason For Visit:
Employees dealt with:

Recently purchased a Lexus SUV from them. Excellent...

Recently purchased a Lexus SUV from them. Excellent dealership and sales rep. Leo was a pleasure to work with. Highly recommended valley Lexus dealer for pricing, selection and overall experience.

Customer: mani1978
Date: 2020-01-24
Reason For Visit:
Employees dealt with:

I just bought a brand new F-150 from Dawson Williams and I couldn’t be happier! I’ve been shopping all around and he was very nice and helped me get exactly what I was looking for. I highly recommend you go in and ask for him by name when you go in. He won’t let you down.

Customer: Herb Rice
Date: 2020-01-24
Reason For Visit:
Employees dealt with:

My sales lady, Lisa, was superb - friendly and full of knowledge. When my mother needed a new vehicle I connected her with Lisa. My wife wants a VW next and she’ll only deal with Lisa. Likewise, the service center has been great. They work quickly, honestly, and always stay in contact.

Customer: David H
Date: 2020-01-24
Reason For Visit:
Employees dealt with:

Excellent service

The entire team at Earnhardt Kia was a pleasure to work with. I felt they genuinely cared about making sure I got the vehicle right for me. No hassles or pressure made it that much more pleasurable. Went to another dealership and got the run around, sales guy didn’t know anything about the cars so I opted to stick with Earnhardt. No disappointments here. Great people to work with!

Customer: Cindi Rogers
Date: 2020-01-23
Reason For Visit:
Employees dealt with:

The atmosphere at this dealership is comfortable, trendy...

The atmosphere at this dealership is comfortable, trendy and open. David Bader was great to work with-very detailed and worked to get the best deal and didn't hurry through the process just to “make a buck”. Very appreciative of this process and highly recommend.

Customer: ARBY
Date: 2020-01-23
Reason For Visit:
Employees dealt with:

My experience with the team at Earnhardt Lexus was great. I saw a car that I liked online ( Lexus IS 250 ) and went to the dealership to inquire about it. Illyah made the process seamless, and was very professional while assisting me. She went above and beyond when answering the questions that I had, and showed me a variety of features that I had not known about beforehand. I have previously bought a car online, and I can assure you that I am much happier with the interactions that I had and the vehicle that I purchased at this dealership. Being able to see the car in person and ask questions about it is much better. Aria called to follow up about my experience with the vehicle so far, which was a great touch. I have had the car for about a month now and I love it. I recommend Earnhardt if you are in the valley and looking for a Lexus.

Customer: Wyatt
Date: 2020-01-23
Reason For Visit:
Employees dealt with:

excellent service!

excellent service from start to finish. work was done timely and vehicle detailing was perfect. this dealership always exceeds my expectations!i highly recommend Earnhardt Dodge.

Customer: jpie
Date: 2020-01-22
Reason For Visit:
Employees dealt with:

First of all this dealership is a Class Act everyone I ran into had a positive attitude and was friendly specifically Roberto and Larry Nichols. From the moment I walked in as a brand new customer to Cadillac, I felt like family. I've bought many cars from many different dealerships around the valley and I've never been treated with more respect and personal care than here at Earnhardt Cadillac. The entire process was quick, easy, painless, and overall enjoyable. Every question was answered, every concern was addressed even as small as needing a sunroof. Refreshing conversation in between paperwork. My complete experience was fantastic. Larry and Roberto by far are the most respectable and trustworthy individuals I've ever encountered buying a car. Don't go anywhere else, this is the family you want to be a part of. Thank you again to Larry and Roberto for the best car buying experience! I will be returning for all my future purchases!

Customer: Nicholas Marsh
Date: 2020-01-22
Reason For Visit:
Employees dealt with:

Jeep renegade latitude

This is the first car that I bought that I own myself, the other car was a lease from Volkswagen across the street and both are owned by Earnhart. Both dealerships are great but Jeep has earned my respect and business everything promised when I bought the Jeep renegade was done and have no problems with the car. Sean was the first person to ask if I needed help and all I wanted to do was a test drive and wanted no hassle doing that. He is the only one that wasn’t pushy with me with my lease being up I was looking for cars and had sales people ask me what I dislike about my car and all the cons to it. Sean exceed my expectations with buying a car and knowing people have bad experience and when I was looking for cars it was hair pulling to just drive a car without having to answer a ton of questions and actually not getting any phone calls every like some other places I test drive. it was truly easy buying the car, I expect it to be more of a struggle to buy one. I am young for my age and most people that I talk to always feel like I am talked down and not taken serious but Sean wasn’t like that he treated me extremely well, when I first test drove the car he told me that I won’t get spammed with phone calls by him and it was true which is huge. I enjoy driving the Jeep renegade 2018 latitude and having Joey and Nick help me out if there are ever any problems fix them fast and glad I choose this dealership here. Carrie was able to ordered multiple parts that ended up being scratch while shipping after the third one she was finally able to get a good pair for my car and said she went and got it and hide it inside her office. I have even taken it off roading frequently and surprising the place I go to I haven’t gotten stuck I know the trail is easy/medium difficulty for it but I honestly though I would have gotten stuck in the deep sand. When the trail has holes deeper then your tires I can choose a path and avoid have the path and choose a better line and able to keep changing it to avoid certain parts, I have scraped underneath the plastic black guard which is fine since I take it off roads and hardly noticeable. You will need a spotter to guide you down. It is funny to see the razors RZR and UTV and not one would wave at me after passing 20 of them with a surprised look as I drove past at the end of the trail that was the best thing that has happened so far.

Customer: Jason
Date: 2020-01-21
Reason For Visit:
Employees dealt with:

This is the first car that I bought that I own...

This is the first car that I bought that I own myself, the other car was a lease from Volkswagen across the street and both are owned by Earnhart. Both dealerships are great but Jeep has earned my respect and business everything promised when I bought the Jeep renegade was done and have no problems with the car. Sean was the first person to ask if I needed help and all I wanted to do was a test drive and wanted no hassle doing that. He is the only one that wasn't pushy with me with my lease being up I was looking for cars and had sales people ask me what I dislike about my car and all the cons to it. Sean exceed my expectations with buying a car and knowing people have bad experience and when I was looking for cars it was hair pulling to just drive a car without having to answer a ton of questions and actually not getting any phone calls every like some other places I test drive. it was truly easy buying the car, I expect it to be more of a struggle to buy one. I am young for my age and most people that I talk to always feel like I am talked down and not taken serious but Sean wasn't like that he treated me extremely well, when I first test drove the car he told me that I won't get spammed with phone calls by him and it was true which is huge. I enjoy driving the Jeep renegade 2018 latitude and having Joey and Nick help me out if there are ever any problems fix them fast and glad I choose this dealership here. Carrie was able to ordered multiple parts that ended up being scratch while shipping after the third one she was finally able to get a good pair for my car and said she went and got it and hide it inside her office. I have even taken it off roading frequently and surprising the place I go to I haven't gotten stuck I know the trail is easy/medium difficulty for it but I honestly though I would have gotten stuck in the deep sand. When the trail has holes deeper then your tires I can choose a path and avoid have the path and choose a better line and able to keep changing it to avoid certain parts, I have scraped underneath the plastic black guard which is fine since I take it off roads and hardly noticeable. You will need a spotter to guide you down. It is funny to see the razors RZR and UTV and not one would wave at me after passing 20 of them with a surprised look as I drove past at the end of the trail that was the best thing that has happened so far.

Customer: Jason2016
Date: 2020-01-21
Reason For Visit:
Employees dealt with:

customer care AAAplus

gina in service is a super person and you always feel like you are getting great advice and awesome care. all star treatment at FORD

Customer: amyrezzonico
Date: 2020-01-21
Reason For Visit:
Employees dealt with:

Great service, Nick was a very good service adviser. No...

Great service, Nick was a very good service adviser. No pressure for items not needed.Vehicle was done in a good time frame. Very much appreciated.

Customer: don.rich09
Date: 2020-01-21
Reason For Visit:
Employees dealt with:

Thomas was great to work with. He was great at...

Thomas was great to work with. He was great at communicating what work needed to be done and the time frame it would take to be completed. I never felt out of the loop. I would highly recommend the service department at Earnhardt VW.

Customer: Jacquesdoucette
Date: 2020-01-21
Reason For Visit:
Employees dealt with:

I recently paid attention to a possible recall on a part for my 2013 Hyundai, I went and checked my VIN number and my auto was recalled. I call the Earnhardt Hyundai North Scottsdale Dealership where I bought my car and I trust 100%. I made an appointment and to my surprise I was scheduled within a few days. Norm my Service Person, welcomed me as if I was part of his family. (Earnhardt makes me feel that way.) Norm offered an oil change and wanted to know if he would wash my car to top it off. Thanks Norm for taking care of me as if I was your Mom. Norm also mention my 90,000 mile check up is due, my social security check, I will have to sock away a $100.00 a month for 4 or 5 months and I will return. Thank you Earnhardt Family for taking me under your wing of A+ Care!

Customer: Shela Pappas
Date: 2020-01-21
Reason For Visit:
Employees dealt with:

Outstanding customer service!! Justin always handles my vehicles with so much professionalism and care. His attitude (as well as the rest of the staff) is always courteous, kind and with attention to detail. They have a comfortable waiting area and Justin is always making sure I know the status of my vehicle being serviced. I appreciate the worry customer service he provides me. Great personality too, very friendly and sincere in his greeetings towards me

Customer: Mel G
Date: 2020-01-21
Reason For Visit:
Employees dealt with:

2020 CR-V

I love my new car! Great service! I will definitely be recommending friends and family to Earnhardt Honda. They made it very easy to buy and went the extra mile to obtain the exact vehicle I asked for. Jeff is amazing as is Joey!

Customer: K Anderson
Date: 2020-01-20
Reason For Visit:
Employees dealt with:

Lease Exchange

Traded in expiring lease for newer model. Sales staff was excellent as usual. Was able to be in and out in less than 3 hours.

Customer: tmsherman6
Date: 2020-01-20
Reason For Visit:
Employees dealt with:

Great experience and customer service

Thank you to Jacob and Paul for their excellent customer service. They were amazing! I appreciate their communication and timely response to fixing the issue. I will definitely recommend this company.

Customer: Chris_Kelly00
Date: 2020-01-20
Reason For Visit:
Employees dealt with:

I really liked the whole car purchase "experience" here. New car shopping isn't really fun, especially as one gets close to final decision and the financing process. But, Curtis was absolutely the best salesman we have ever dealt with, no pressure, easy going, genial, patient, very explanatory about a vehicle's capabilities, the perfect match to our rather finicky and sometimes impatient shopping. The negotiation and final price workings were very calm and well explained, and we were in and out of financing in 10 minutes. We didn't settle for a second best vehicle, we are getting exactly what we want, and the setup and execution of sales here made that possible for us. Curtis gets 5 stars, easy, with the dealership right behind.

Customer: Suchen Misemer
Date: 2020-01-20
Reason For Visit:
Employees dealt with:

We usually do not enjoy shopping for vehicles. However, Cole and the Earnhardt team made the experience quick and painless. We notified the dealership about the car that we were interested in. The vehicle was waiting for us when we arrived. The entire shopping experience took less than 1/2 the time we expected. Cole was very helpful and has followed up multiple times after the purchase. We would definitely choose Earnhardt Lexus again.

Customer: D Alberty
Date: 2020-01-19
Reason For Visit:
Employees dealt with:

I had a very pleasurable and simple experience buying a certified pre-owned vehicle. The price was set at a good price right away and it truly was no haggling involved. If you go in there knowing the information you should when purchasing then these guys will not lead you down the wrong path.

Customer: H H
Date: 2020-01-19
Reason For Visit:
Employees dealt with:

excellent

All employs very friendly and willing to answer any questions and helpful in locating the car that we were interested in. Very happy with the Raav4 presented to us.

Customer: DealerRater
Date: 2020-01-18
Reason For Visit:
Employees dealt with:

Jeep Purchase

Purchased a Jeep Grand Cherokee Limited X from Derwin Edwards, very patient and professional. Best purchase experience I have ever had, will purchase again in the future

Customer: TALBANESE
Date: 2020-01-18
Reason For Visit:
Employees dealt with:

Great Customer Service

We purchased our 2012 Venza from them in 2014. They have performed all the required Warranty services for it. We also took our 2005 Avalon with a 165K miles for repairs, until we sold it in June. They now get our 2011 Avalon where they have performed the periodic services and Safety Recall Service, as well. We are very pleased with Earnhardt Toyota Scion in Mesa, AZ.

Customer: RayJoyce
Date: 2020-01-18
Reason For Visit:
Employees dealt with:

Anthony was very helpful and courteous. He took care of my needs and followed up to see if there was anything else that I needed. He was very professional and I was very pleased with his customer service. I rate my experience as excellent. Thank you, Terry M.

Customer: Terry Montijo
Date: 2020-01-18
Reason For Visit:
Employees dealt with:

Ray was absolutely fabulous! I came in to their dealership with an attitude and ready to fuss. But Joe and Ray were very good. They explained what they could and couldn’t do. Reassured me that they were here for me. There was definitely “no bull”. They were straight shooters. I have already told family, friends and coworkers where to go. Even when I went to go do my finance and final documentation it was a smooth experience. Ken was great. The front desk receptionist was amazing as well. Wow! What a great experience. Now I’m considering coming back to buy my daughter a car. Just because of the great experience. I will probably never go to another dealership to buy another car. And I will always ask for Ray and Joe. All the employee really seemed like they wanted to be there; like they all really loved working for Earnhardt.

Customer: Lavitta cooks
Date: 2020-01-18
Reason For Visit:
Employees dealt with:

Honest, fair, friendly. I run out of superlatives. Karen Hatch is the best service advisor we’ve ever had. We moved across town years ago, but drive back to Earnhardt’s because we know that we’re going to get the best service and treatment. Kudos to Earnhardt Honda, and Karen Hatch.

Customer: Art Johnson
Date: 2020-01-18
Reason For Visit:
Employees dealt with:

Ariel was our sales rep and he is "second to none". No pressure kinda guy and was easy going with us. Was all knowing about what we were looking for on OUR new auto. We appreciate all he did for us and also all the future help he may provide. Thank you so much, Curt and Flora.

Customer: Curtis Fleck
Date: 2020-01-18
Reason For Visit:
Employees dealt with:

I would not hesitate to use them again

The best recommendation that I can make is that I had no regrets and would not hesitate to use them again. Sales agent Mike Testani was excellent. There was no pressure ( which would have turned me off) and I believe I got a fair deal.

Customer: D. Gonsalves
Date: 2020-01-16
Reason For Visit:
Employees dealt with:

Excellent service

My service rep was Amanda. She did a great job as did the service techs. I would recommend this team to anyone. I have done business with them for several years now and have always had a good experience each time.

Customer: Gil
Date: 2020-01-16
Reason For Visit:
Employees dealt with:

I came in about 5pm for an oil change and did not have an appointment. Not only was I able to get my oil changed, but I was back on the road in about 30 minutes! They were quick, efficient and professional. I was very pleased and go back again!

Customer: Alicia Dillon
Date: 2020-01-16
Reason For Visit:
Employees dealt with:

I looked all over the country for a very specific car for my wife and found the exact one at Earnhardt. I worked over the phone and on email with Jeff Moe in the sales department. It is always very stressful buying a car from another state without being able to see, smell and drive the car for yourself. Jeff was very responsive and diligently answered my questions and sent me pictures, and gave me his word that the car was in excellent shape so we put a deal together at a price I was happy to pay. A couple days later the car arrived on a transport and my wife was really happy with the car. There were a couple of issues with the car that I would have seen had I been there in person. We discussed these and Jeff took care of those the best he could, even sending me a new OE mud guard to replace the one that was torn up pretty bad. Overall, a great experience. Thanks Jeff, you are a man of your word. I wouldn't hesitate to call you again. Rick Squires Squires Performance

Customer: Rick Squires
Date: 2020-01-16
Reason For Visit:
Employees dealt with:

The staff at San Tan Hyundai are special (Jeffrey, Brandon & support staff). Very friendly, knowledgeable, and efficient. I am a long time Hyundai customer (2007 Azera, and 2016 Sonata), and I have found my new favorite Hyundai dealership after the issue I had with my Sonata in October when San Tan worked my car in as an emergency. And continued to wow me through the entire repair. Thank you for your continued excellence.

Customer: Vickie Filson
Date: 2020-01-16
Reason For Visit:
Employees dealt with:

customer

Outstanding service couldn't have better. They evaluated the problem informed me that it was covered under extended warranty fixed the car and it is better than before.

Customer: KB
Date: 2020-01-15
Reason For Visit:
Employees dealt with:

Great experience

Tom Miller is the best who goes the extra mile. Answers questions & gives options. Highly recommend Tom Miller at Earnhardt Lexus. Have a great day

Customer: Dnd1088
Date: 2020-01-15
Reason For Visit:
Employees dealt with:

Great service. First time here. My service advisor was Abbi. She is amazing. She went above and beyond to ensure my visit was all that I needed and wanted it to be. She took extra time to answer all of my questions. What really stood out was her positive smiling personality. You don’t run across someone like Abbi very often. Thank you for a great first visit. I will be back.

Customer: Jeanine Eyman
Date: 2020-01-15
Reason For Visit:
Employees dealt with:

I work with Josh. He's very patient and a very honest guy. The waiting area is nice. They have tables to do work. You can lounge around on their comfortable couches or relax on their chairs. They also have a cute little coffee bar that offer all types of specialty drinks. The coffee bar has sandwiches too!

Customer: STEPHANIE BROOKS
Date: 2020-01-15
Reason For Visit:
Employees dealt with:

Excellent Buying Experience

I was very pleased and impressed with the professionalism and approach of both Steven Dyer and John Ahern. They were not pushy but clearly pointed out the positive points of each car I considered. When I said no there was no push back. We immediately discussed other options. They asked excellent question to be sure that they understood what I wanted in a vehicle. I am a very happy customer.

Customer: Billy C
Date: 2020-01-14
Reason For Visit:
Employees dealt with:

Always give an exceptional service experience at your...

Always give an exceptional service experience at your dealership, James is my go to guy there and he's always concerned about my needs and does a great job, polite and knowledgeable. 👍🏼

Customer: Jtghb
Date: 2020-01-14
Reason For Visit:
Employees dealt with:

This is the best dealership ever! My family has been going here for years! Since I was ripped off at Chrysler I decided to give it a try. Best car buying experience of my life! I would definitely recommend them! I will never go to another dealership again! If your looking for a great deal stop in and see Max. Tell him I sent you! :)

Customer: Raelee Steidley
Date: 2020-01-14
Reason For Visit:
Employees dealt with:

We had went to 5! Dealerships before this one. In fact we were at a different Hyundai that morning. We received outstanding care here and unmeasured amount of helpfulness from James. I will recommend this place to all friends and family and will be returning for future business. Also. Great snack selection !!

Customer: Danielle Green
Date: 2020-01-14
Reason For Visit:
Employees dealt with:

Update for service department : I appreciate the customer service with Guy H. -(service manager) Guy H. made sure my service experiences get completed in a timely manner and explained with care each time I had an issue. Thank you for being amazing! Rodeo Kia. Superb managers! Returning customer from 2016 to 2020: Great customer service from Justus H. Make an appointment with Justus, very knowledgeable and goes above and beyond with his customer service, impressive!

Customer: Autumn Goodwin
Date: 2020-01-14
Reason For Visit:
Employees dealt with:

USN retired/RN

Allen, is our preferred service writer, he and his team do an awesome job. We are always well informed, and we are always asked for permission prior to service. Mechanics do a great job of informing service writers. We will continue doing business with Earnhardt's; We have purchased numerous vehicles from them, and process was flawless.

Customer: Richard/Wendy
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

Great dealership and service!

Actually enjoyed buying our vehicle for the first time ever. It was easy-fast and professional. The price was right, the salesperson was wonderful to work with and the first service process was painless

Customer: DianeO
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

Great service

We have been with this Kia dealership since we purchased our car in 2007. Always great service and honesty so far bought 3 cars with them

Customer: Scornavacco
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

Ktodd

I have purchased three new vehicles from this dealership. Each time it has been an easy, professional transaction. I will never go to another dealership. All my vehicles are also serviced at this dealership because of the excellent personnel.

Customer: wage4
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

Only place to buy a Cadillac!

I went in asking for the impossible. Instead of ushering me out, they kept working to help me purchase my new Cadillac XT6. I was a automobile sales manager for 40 years in the Midwest, so I naturally shopped several Cadillac dealerships. They not only gave me the best deal, but also the best treatment!! Only place to buy a Cadillac!!!!

Customer: 2011mazda
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

Great experience purchasing from Cole.

My wife and I had been shopping a while for a Hyundai Veloster. Had a bad experience at another Hyundai dealership then came to SanTan Hyundai. Cole Avenetti was great to work with. He was friendly and treated us with respect. He listened to our needs and pointed out the differences between the Veloster models we were considering. He went over the sale price of the car and explained the current Hyundai offers. Once we picked a car, the color we wanted was not in stock. But Cole made a few calls and was able get what we wanted just a few days later. We appreciate the time he spent with us in answering our questions to ensure we were happy before and after the purchase.

Customer: BigdogMG
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

Karyn Hatch, my service manager, is thoroughly professional and the service department takes good care of my car. The waiting room is great: fresh fruit, pastries, drinks, and comfortable seating - especially if you need to work while your car is being serviced. Overall, one of the best experiences I’ve had while getting my car serviced.

Customer: Debra Lawrence
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

This dealership is the most professional I have dealt with in my long car buying/servicing experience. Great communication and customer focused approach. While the new car team is great, it's the service dept. and their knowledge and personalities that makes me glad I bought a car from this dealership.

Customer: George Ellis
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

Jason is the man. I appreciate his hard work. On point and does his best to keep a customer satisfy. Would definitely recommend him if anyone is looking to get their car service to speak to him. He'll be straight up with you let you know if he'll have your car ready on the spot or not.

Customer: Edgar ladera
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

Great service. The sales staff did an excellent job helping me find a truck that had everything I wanted at a price I could afford. Would recommend.

Customer: Mike Van Osten
Date: 2020-01-13
Reason For Visit:
Employees dealt with:

Call and ask for Kyle in sales. He will cut through the BS, give you a good deal and make your buying experience quick and fair. Highly recommend the dealership as a whole. I went to several other places first and walked out. Grateful to have found these guys.

Customer: OG Mac
Date: 2020-01-12
Reason For Visit:
Employees dealt with:

Great car buying experience!! Our sales man, David was wonderful and had all the answers. We felt like we got a great deal and we love our new car!

Customer: dawn pratt
Date: 2020-01-12
Reason For Visit:
Employees dealt with:

Awesome Car Buying Experience

I have seen Earnhardt commercials and didn't believe them because I have had a lot of stress buying cars at other Toyota dealerships. However, when I bought my 2019 Land Cruiser in October 2019 at Earnhardt Toyota, I have the best experience (no hassle, no useless negotiation, fair value for my trade-in, no pressure in Finance....). My salesperson (Adam) is Awesome. If you go there to buy a car, check him out!

Customer: Sal N
Date: 2020-01-11
Reason For Visit:
Employees dealt with:

Great Service

Ricardo Garcia provides great customer service. He is friendly, profesional and takes the time to answer questions or concerns from customer's and assist with scheduling.

Customer: L
Date: 2020-01-11
Reason For Visit:
Employees dealt with:

An example of Professionalism

The 30 minute drive to Earnhardt's versus the service shop was the definitely the right decision. The quality of work was great, but the service by the Earnhardt professionals was best in class. From the check in experience to the updates through out was just awesome. I will definitely be back. Thank you!

Customer: Ken
Date: 2020-01-11
Reason For Visit:
Employees dealt with:

Excellent customer service - start to finish. Very...

Excellent customer service - start to finish. Very efficient Maintenance Department. Once they check you in, maintenance processes begin immediately. Scheduling for your next maintenance appointment is easy, and text reminders will assist you in returning for your next service.

Customer: robertgalloway
Date: 2020-01-11
Reason For Visit:
Employees dealt with:

I moved near this dealership about two years ago. So I asked some friends with Lexus experience and read some reviews which led me to Andrew Wilson for my service advisor. Andrew is great. He knows what he is doing and will do what it takes to get the job done right. The service department does their job right too.

Customer: James Nelson
Date: 2020-01-11
Reason For Visit:
Employees dealt with:

Larry Mello with Avondale Hyundai

Wonderful experience with the Hyundai dealership and great customer service with sales man Larry Mello. Who has sold 2 cars to me in the past three years.Thank you Larry Mello

Customer: TinaM
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

Seamless purchase

Great working with Sonny. No pressure and he was relatable. We appreciate the time he spent to ensure we were satisfied with the transaction. Thank You !

Customer: Mark
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

Service Advisor is amazing

I have not had good luck in the past. This all changed with Tiana Dela Cruz. She is by far the most detailed and attentive Advisor I have ever felt with. Through many dealers I have been too in AZ. This was the best experience possible. I am disabled and Tiana made sure my Truck was pulled up front even before I arrived. The extra steps by Tiana served to prove people actually care. Hooray for your hire of Tiana. She is the Gold Star of Earnhardt CJD.

Customer: Fhardin01
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

Excellent service. Tom Miller always takes great care of...

Excellent service. Tom Miller always takes great care of his clients and insures they are happy when they leave. Would highly recommend service at Earnhardt Lexus.

Customer: Ericjz
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

Okay like seriously Jason Casselman is absolutely amazing! My husband and I have had the best experience purchasing our all new blazer here and also have recommended them to several friends who are also in the market. But seriously if you want some who is genuine Jason is your go to! Even after purchasing our new car any questions or concerns we had he was and is quick to respond!

Customer: Rayne Mendoza
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

Amazing experience here at Earnhardt. From front door to signing the deal on a desk. Everyone there are willing to negotiate and not pressure you. Francisco Garcia, amazing sale person (highly recommended to talk to) did everything in his power to help me get the car that I wanted. For that I thank you. Also Michael in fiance explain everything in detail and does not hide any hidden fees. He tell you EVERYTHING that you are paying for and EVERYTHING you are signing. 10 out of 10 car buying experience.

Customer: Few Chai-oob
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

Always great customer service! Purchased my car in 2018, have gone there for all oil changes and any issues. They have taken care of me each and every time with a very positive experience. Would suggest them to all of my friends. My rep Clint Sanders is the BEST!!

Customer: Debbie Rios
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

We recently purchased a new Santa Fe from Rodeo Hyundai, and it was a very easy and positive experience. Our salesman, Manny, was a real pleasure to work with and we didn't feel pressured at all! He patiently explained many of the extensive features that come with our vehicle, and was very genuine in his offer to help us at any time with learning more of them (there are a lot!) We have had follow up calls from Manny and the store manager to see how things were going, which is always a very nice customer service touch. After owning several brands over the years, this is our first Hyundai vehicle and all I can say is "why did we wait so long?" I would highly recommend purchasing from Rodeo Hyundai for their excellent customer service standard.

Customer: Michelle Remmy
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

Owner

Efrain Perez helped me the process. I had two cars worked on and they were able to work on them back to back saving me a lot of time.

Customer: Jerome D Hensley
Date: 2020-01-09
Reason For Visit:
Employees dealt with:

I was dreading on car shopping, but we had the best experience. All Thanks to LINDA!!! She was by far the best sales person we've ever experienced at any dealership around the valley. She was very patient with us, never once got rushed and she was out to get us the best deal she possibly could. Very grateful for all her help and time. I never write reviews but she was the reason I had to do one this time. Go see her if you need a vehicle, I promise, you will not be disappointed. Thanks Linda!! You rock!!

Customer: B MCrowe
Date: 2020-01-09
Reason For Visit:
Employees dealt with:

Rodeo Ford is one of the best dealerships around town. I had to buy a car fast due to an accident and my sales lady Linda helped me and my wife through the whole process. She was amazing, straight up with us and very friendly especially with my kids. I would recommend her to anyone who buys a car there. Shes very knowledgeable about any car on the lott. She did not pressure us to buy and was very patience with my needs. Thank you Linda your awesome.

Customer: marc payne
Date: 2020-01-09
Reason For Visit:
Employees dealt with:

I was dreading on car shopping, but we had the best experience. All Thanks to LINDA!!! She was by far the best sales person we've ever experienced at any dealership around the valley. She was very patient with us, never once got rushed and she was out to get us the best deal she possibly could. Very grateful for all her help and time. I never write reviews but she was the reason I had to do one this time. Go see her if you need a vehicle, I promise, you will not be disappointed. Thanks Linda!! You rock!!

Customer: MB LT
Date: 2020-01-09
Reason For Visit:
Employees dealt with:

Fast, Friendly, and courteous, always!

Fast, Friendly, and courteous, always! Didn't have an appt but they were able to get to my car even though I had to leave it all day.

Customer: Linda
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

I bought 2 cars in 2 days!

The salesman, Joshua Lambert listened to us and showed us exactly what we were looking for in a new car, no more, no less. He then worked with us to get to the price and financing that we needed.

Customer: BDA
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

Anthony Herrmann provides superb customer service and the...

Anthony Herrmann provides superb customer service and the entire staff was welcoming. We were so impressed 2 weeks ago with his service with my mother's purchase that we returned yesterday and purchased one for ourselves!

Customer: drbonniezs
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

I love the service and care I get from the service...

I love the service and care I get from the service department. It is because of them I buy our cars here. Jeff is not only knowledgeable but he is so kind and considerate. He takes time to explain and answer questions. Defiantly an amazing person.

Customer: Smodares
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

service dept has gotten fantastic over the years

A guy named Ricardo is who I ask for mostly b/c he does such a great job on everything! Sales is also a big part of why I do business with very fair minded sales people and financing has always been remarkable.

Customer: Patrick
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

Hands down the best buying experience we’ve had in years. Anthony is so professional and knowledgeable, we didn’t feel any pressure and got exactly what we were looking for. 10/10 would recommend Anthony and Earnhardt Cadillac, we will be buying all of our family cars from him from now on.

Customer: Jackie Millard
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

In a world where car salespeople and dealerships are akin to sleazy lawyers. This dealership is amazing. Mike Southern and Michael over at the service department are amazing... I could write a book about how helpful they have been over the last two years. So not only have they been great as a dealership and the go to people for upkeep and any repairs my 2016 Hyundai Sonata hybrid needed but they have become friends. So thank you guys!

Customer: gavan searles
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

Car needed service. Easy to set up appointment. Dealership checked car in and advised me of time vehicle should be done. All services completed on time.

Customer: Michael Schmidt
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

Anthony Herrmann provides superb customer service and the entire staff was welcoming. We were so impressed 2 weeks ago with his service with my mother’s purchase that we returned yesterday and purchased one for ourselves!

Customer: Shift 1
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

Great experience

Ariel was amazing! Very helpful and knowledgeable on the new 2020 Venue. As a plus, he was really funny and very joyful. This was not the first time we’ve bought a car from this dealer.

Customer: Edgar
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Hyundai Elantra

My daughter and I worked with Tony for the purchase of her first car and had the best experience working with him! He was very thorough in going over everything with us and helped us with the car of her dreams! We both said we wish we could buy 10 more cars with him. I'll be back for our next purchase!

Customer: Melodie Jones
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Purchasing new car at Peoria Kia

had identified a couple of cars prior to purchasing. Talked to Johnnie on the phone about a list of vehicles I wanted to look at. Arrived at the Dealership, looked at all the cars I had listed. Took one for a test drive... liked it and make the decision to buy that car. worked out a deal with Johnnie and Scott. Did the Financing with Michael and everything just flowed

Customer: Robert
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Great store and service department.

This is our third Sonata lease. All handled by Julian. Patient. Professional. Accommodating. Excellent member of sales team. Made leasing easy every time. Joe and Jean

Customer: josephpunito
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Jon Davies was extremely professional and courteous. He...

Jon Davies was extremely professional and courteous. He made my car-buying experience relaxing and unstressful. I highly recommend Jon Davies and Earnhardt Hyundai North Scottsdale.

Customer: FrankRaiFR91677
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Always Good Experience with Earnhardt Kia

I've always had good experiences with Kia Dealerships, regardless of state or city. Earnhardt Kia has been wonderful as well. I have always found the folks in the Service department to be friendly and helpful. Really like that you are able to schedule a service appointment online as well - very convenient.

Customer: jackbd
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

From test drive to negotiation of the trade in and...

From test drive to negotiation of the trade in and financing took approximately 2.5 hours. We truly appreciate the professional straightforward approach and excellent service.

Customer: The Fix It Man
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Excellent service

We needed a new battery for our 2016 Jetta. We were there at about 7:00 am and didn't have to wait long for the battery installation. Thomas always takes such good care of us and both of our Volkswagens. We appreciate the excellent service that we get at Earnhardt Volkswagen...

Customer: judynel
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Bought two cars from Jan Person last week, he made it so...

Bought two cars from Jan Person last week, he made it so easy! We have been working with Jan and Andrew Wilson (service) for the past three years and have been so happy with our experiences at Earnhardt Lexus. I'm so happy I bought another lexus just so I can continue coming to Earnhardt Lexus.

Customer: Ravia B
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

The service is great and quick. When I have had to get a ride home, they even come back to pick you up when the service is completed. I can book an appointment online. The staff is friendly, and I feel better getting the work done by a dealer since it is their brand. I have enjoyed my experiences there thus far.

Customer: Brian Bourgon
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Dominic provided a no-nonsense approach to selling me a car. His respect for my time was an essential reason for my purchase. I told him what I wanted and what I liked and he made it happen. I could not be happier with my purchase and dealing with Dominic at Peoria Kia.

Customer: Douglas Kimball
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Just bought a new vehicle there and had great service. The entire staff was great. My salesman Mike the Sales Manager David all very helpful. I highly recommend Rodeo Ford. If I need another vehicle that’s where I’m going.

Customer: Rab Ball
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Great experience working with San Tan Hyundai. Our salesman was Jimmy Lambert and he was excellent! He was helpful, patient and thoroughly listened to our requests for a new vehicle. The vehicle we chose was the 2020 Tucson, a great car to own.

Customer: JoAnn Hiser
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

We purchased a 2019 VW Atlas and absolutely love it. Our sales rep Will was very helpful and made our experience very smooth and enjoyable. Never felt pressured or rushed. Definitely our best new car purchase experience!

Customer: Greg Neher
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

It was great working with Steven and James at Earnhardt Volkswagen. At no time did my wife or I feel pressured which was a breath of fresh air. We were given our options and drove home in a vehicle that we love. Thanks Earnhardt Volkswagen team for making it such a good experience.

Customer: robert Bolar
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

Excellent customer service

These are the only people I ever want to buy a car from again. I was looking for months and finally found a few cars at a few different dealerships I wanted to look at, I went her first because I wanted them to have my business. The guys made it work for me and it wasn't easy but they made me feel valued and I will tell everyone I know to buy from this dealership. I'm from Tucson and it was worth three trips up here to be able to buy from Earnhardt CJD

Customer: Rebecca
Date: 2020-01-06
Reason For Visit:
Employees dealt with:

Professional and courteous service.

Mike Reilly was our sales Rep when we purchased our 2500 Ram truck on New Years Day. He was awesome! He was very professional and helpful and made the process easy and comfortable. This dealership is fortunate to have someone of his caliber on their staff. Tom Leeper was also very pleasant to deal with and very helpful.

Customer: bwells1020
Date: 2020-01-06
Reason For Visit:
Employees dealt with:

I had more than some nervousness and anxiety before I came to my Saturday morning appointment at the VW location in Gilbert. I was approached by a salesman by the name of Tony. Not only did he make me feel at ease with the process but I felt that he had my best interest at heart within the first 15 minutes. I was sure that I was going to be turned away that day but when I was approved for a brand new vehicle, I literally almost burst into tears I was so thankful. I can’t thank these guys enough for how hard they worked to help me get into a vehicle that I never thought could happen. I will be forever be grateful! Thank you all so very much!!!!!

Customer: jclt 3
Date: 2020-01-06
Reason For Visit:
Employees dealt with:

Team was great! Got there at 4:30 and driving away in my new car less than 3 hours later! If you're looking for a new or used vehicle, do yourself a favor and visit them. I've also dealt with Earnhardt Cadillac in Chandler, same great experience!

Customer: HTM Steve
Date: 2020-01-05
Reason For Visit:
Employees dealt with:

Awesome Experience, best Sales and service departments in the Valley. This is the only dealership that I encountered that could demonstrate all the features of the Tundra. Service depart always goes out of there way to make things right. Great job Earnhardt Toyota.

Customer: Shannon Huey
Date: 2020-01-05
Reason For Visit:
Employees dealt with:

Marcelino Chavez

We recently purchased a Honda CR-V through Costco at Earnhardt Honda. We had the pleasure of working with Marcelino Chavez and he made the car buying experience pleasant, easy and hassle free! If we're ever shopping for a new car again or know of anyone that is, we'll send them your way!

Customer: Alan
Date: 2020-01-04
Reason For Visit:
Employees dealt with:

Gregg W, Thomas A and Kyle S were wonderful to deal with

Did 2020 Hyundai Elentra test drive with Gregg Wolf on 1st day. Went home and next day asked various dealers via email/internet to give me a price as well as Gregg. Gregg gave me a good price that I was satisfied with. Called Gregg that I would accept his price. Showed up next day and completed all paper work with Gregg, Thomas Anderson(Internet Sales) and Kyle Stark(Finance) with no up selling high pressure tactics, which Gregg had already started from the previous day, so it made time to complete much shorter, When completing final finance/closing docs the team presented options with details and let it to me to make the decision, again no high pressure sales tactics. Thomas did very through high level review of all manuals that are delivered with the car. In addition, Thomas did a very through review of all car controls as well as linking my daughters phone to the car. We opened the car hood and the motor was slightly dusty, which I didn't think was an issue, but Thomas stated this was unacceptable and sent the car back to the prep/detail team and had the engine compartment cleaned. This impressed me, due to this shows you the attention to detail and integrity this dealership and Thomas have. Several days later Thomas called to follow up on any concerns or issues, which shows their attention to customer satisfaction. Overall I was very pleased with my interaction with Gregg, Thomas and Gregg and the teamwork, quality and service we received. I would highly recommend San Tan Hyundai to all for you next car/truck purchase.

Customer: Marine, Randy123
Date: 2020-01-04
Reason For Visit:
Employees dealt with:

Terrific car buying experience with Brad Burnham. He was...

Terrific car buying experience with Brad Burnham. He was easy to work with, accommodating and has a great personality. I love my new car...presented with a bow!! ❤️

Customer: wendy
Date: 2020-01-04
Reason For Visit:
Employees dealt with:

I went in for a Tire Rotation and the service was excellent. They even washed my car afterwards. Would highly recommend going here for services for your car. I was thoroughly pleased and will come back for future services.

Customer: Antoine Brown
Date: 2020-01-04
Reason For Visit:
Employees dealt with:

Earnhardt provided an excellent car buying experience. Brandon Howard was great to work with. Earnhardt had the vehicle we wanted at a fair price. No heavy handed pressure sales tactics just a straightforward transaction.

Customer: Tim Kinney
Date: 2020-01-04
Reason For Visit:
Employees dealt with:

Honda Earnhardt in Avondale

Marcelino Chavez is the best! I have been leasing Hondas for the past 10 years and decided to finally purchase. Marcelino is the only agent I will deal with. He’s awesome!

Customer: Debra Isherwood
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

Steven Whitney

Nick did a great job finding source of squeak in rear end. It was determined to be a bent axle and not a brake issue as I expected. The problem is fixed.

Customer: Steve
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

Service

Max is very knowledgeable , excellent and helpful and always ready to help. Service is always quick and waiting room is always clean and nice.

Customer: Amrinder Dhaliwal
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

The no bull way of doing business is true.

This is my second lease with Earnhardt Honda. I went from a 2017 Honda Accord Sport Special Edition to a 2019 Honda CR-V EX-L and I couldn’t be happier. The service is top notch, my salesman Jose Melo went above and beyond to put me in a nice vehicle but in the end it was Aman whom ultimately convinced me to take the leap and go for the one I really wanted. Always a pleasure doing business with the Earnhardt Honda team. Do yourselves a favor and just ask for Jose when you go, he will not disappoint you.

Customer: Abby Melo
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

Best experience

Chris Hawks was awesome!! He worked hard to get us what we wanted. He was patient and took the time to explain all the financial differences to us.

Customer: Theresa
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

Great service

Jason in service is amazing! He always takes care of all my service stuff! And he goes over and above with anything he does for me!

Customer: Katie
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

Service Dept for service on my 2020 KIA Sportage.

Heather Pena has been my Service Writer for several years and she is just the VERY BEST. I find that Rodeo KIA is a exceptional place to purchase a vehicle and I will continue to use their service.

Customer: sandiegocoop
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

Great inventory - great options

Great inventory - great options Chris was kind and resourceful helping us find the right vehicle to fit our needs. He stayed late to help us get it right.

Customer: belinda_gray
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

Dead Battery Service

Josh Strickland at Earnhardt Chrysler Jeep Dodge and Ram has always taken care of me and my 2004Dodge Ram. I had a Dead Battery and Josh got me in and out in an acceptable amount of time. Josh is courteous, knowledgeable, polite, and timely. I will ALWAYS have my pickup serviced at Earnhardt's. Also, Marvin in the waiting area is incredible and a tremendous asset to Earnhardt's. Definitely, makes the waiting process painless and pleasant.

Customer: 2004DodgeDiesel
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

I can not be more grateful for the people that work here “Papa J” and Katie and Adri were so AMAZING!! They understood my situation and got me into my dream car! If you ever need a car please go here FIRST!!!! They will work with you and make you feel comfortable and at home.

Customer: veliatheresa acuna
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

I went in to have a warning light checked. Turned out to be nothing, I also asked them about a repair that I was told I needed from my local ford dealership. They had me pull my in so they could take a look at it. They ended up fixing my skid plate. It needed 5 bolts... that was it... my dealership wanted to order me a whole new plate and was going to cost almost $500, with parts and labor. They were appalled that I was given this quote. Kevin even took me and showed me, so I knew exactly what they were doing. Such amazing customer service. AND... they didn’t even charge me!!! This is my go to place from here on out.😁

Customer: Zoria Griffin
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

Every person at Earnhardt Toyota works toward the same goal: to service our vehicles and to make sure we want to come back again! I had a time constraint and needed to be at an important meeting after my oil change appointment. The crew made sure I was back in my vehicle in time for me to successfully make my appointment. Thank you! And in the morning, they provided donuts! They always provide water and Starbucks Coffee. And their popcorn is good, too. They have a computer bar so we can get some work done. And even some recliners and TVs! I'm a loyal Toyota Prius owner, and I'm a loyal Earnhardt Toyota fan.

Customer: Joan Wells
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

An absolute pleasure to deal with. The Service Dept. is always willing to help in any way they can regardless of the reason for your visit. They are the best!!

Customer: Joyce Spartonos
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

Julie was my advisor and she was great getting me in and with a loaner car when I told her that I have to be somewhere and can’t wait too long for the car to be done. I had the autobutler done with oil change and windshield glass replaced. Great service all the way.

Customer: Shawn Le
Date: 2020-01-03
Reason For Visit:
Employees dealt with:

This was my first time ever at a dealership, it was a very fast and pleasant experience. They were upfront and realistic about my options, but still managed to find me something I really wanted. Bobby was great every step of the way. Definitely recommend shopping here, especially if you like a great Ford selection.

Customer: Paul Willis
Date: 2020-01-02
Reason For Visit:
Employees dealt with:

Hyundai Elantra

I really appreciated there help and excellent customer service all I know is my next vehicle will be through Hyundai as well Thank you for everything.

Customer: Brandon
Date: 2020-01-01
Reason For Visit:
Employees dealt with:

Mr. Patrick C. Maradei

Everyone was very friendly and professional and it was a pleasure dealing with everyone at Earnhardt Hyundai with the special mention of Chris Hawks. He made sure that I was fully satisfied and understood everything about the car

Customer: patrick maradei
Date: 2020-01-01
Reason For Visit:
Employees dealt with:

Hyundai Tucson

Ibrahim was very professional, knowledgeable, and patient. Excellent! Our Tucson was very clean and gassed up. It took awhile to get everything done but was worth it.

Customer: Clifton and Debra Neal
Date: 2020-01-01
Reason For Visit:
Employees dealt with:

Amazing customer service

Best dealership to change your opinion of “car salesmen,” Kyle is without a doubt a genuinely nice guy looking out for the best interest of his customers. I'll be a customer for life!

Customer: Dee.Schultz
Date: 2020-01-01
Reason For Visit:
Employees dealt with:

Was due for an oil change. Right when I pulled up I was greeted so kindly and then met my service manager Ron who is very very awesome! He was ontop of things and even escorted me to my car after it was finished. I am very happy!

Customer: Kylee Joyce
Date: 2020-01-01
Reason For Visit:
Employees dealt with:

Love my guys and lovely ladies here. Just wish they would be more urgent in letting me drive off the lot in one of the many vehicles I just ordered yesterday.

Customer: Megan Johnson
Date: 2020-01-01
Reason For Visit:
Employees dealt with:

Fast and ease

Chris Hawks make the experience of buying a car very quick and easy process. Great service. Good selection of cars and trucks to pick from.Thank you

Customer: SLAVOMIR
Date: 2019-12-31
Reason For Visit:
Employees dealt with:

I’m a retired senior citizen.

Bonnie pinnell was very professional during our visit to Earnhardt’s honda dealership. Bonnie experience and knowledge of the Honda Civic was leading factor for us to purchase this vehicle. Bonnie’s sales experience is a asset to Earnhardt’s honda dealership in Avondale , Az

Customer: Tony Sicari
Date: 2019-12-30
Reason For Visit:
Employees dealt with:

Great Quicklane Service

Went to the Quicklane service for the first time and during the holidays besides and the service was wonderful. Faster than quoted and complete with friendly service people.

Customer: PadMasterson
Date: 2019-12-30
Reason For Visit:
Employees dealt with:

Fast and furious every single time I get service thank...

Fast and furious every single time I get service thank you Every single time I get my service done here they are so fast they let me ask the questions and they will answer them correctly every single time I really do appreciate that

Customer: Jwicker6
Date: 2019-12-30
Reason For Visit:
Employees dealt with:

Quick Lane

The Quick Lane was "quick" and the Customer Service was excellent. I would recommend the Quick Lane to anyone that needs service for brakes, tires, oil change, etc

Customer: kenorurshula
Date: 2019-12-30
Reason For Visit:
Employees dealt with:

My wife and I had very good experience with this dealership. Especially with help from Leo Suhargo, we test-drove different SUV models. He also patiently explained different lease options and found one that met our need. We chose RX 350 as a Christmas gift for my wife, We know Lexus will be keeping our family safe for years to come. Thanks to everyone there for all you do!

Customer: Jerry L.
Date: 2019-12-30
Reason For Visit:
Employees dealt with:

New Santa Fe

My wife and I purchased our third Hyundai from Earnhardt, North Scottsdale.We worked with James Orosco, Fleet Manager who was tremendous.Part of the reason for my confidence is because of the great service I received from both Michael Southern and Ben Girard.This process keeps me coming back again and again for my vehicle needs.I highly recommend this dealership without question.

Customer: JB
Date: 2019-12-29
Reason For Visit:
Employees dealt with:

I would like to give high regard to Ngel Narain he is...

I would like to give high regard to Ngel Narain he is true to his word about car prices I delt with him over the phone got to the dealership test drive the car and purchased it the price out the door was wh az t we discussed over the phone that simple just the way I like it

Customer: Poopiepapa
Date: 2019-12-29
Reason For Visit:
Employees dealt with:

Great buying experience

I completed my search over the internet. All my questions were answered in a timely manner. I worked with Mike Mead and he did an excellent job of finding the right vehicle for my needs. Mike Is an excellent example of the good customer service at Earnhardt Toyota. Earnhardt will be my first visit on my next Toyota.

Customer: Brett
Date: 2019-12-29
Reason For Visit:
Employees dealt with:

Purchased 2 cars from Tom Hodge both excellent...

Purchased 2 cars from Tom Hodge both excellent experiences! Very knowledgeable and didn't feel pressured. The service dept is also excellent we bought 2 certified pre owned and are very happy with the warranty work and “white glove” service.

Customer: Ashley.ortega1982
Date: 2019-12-28
Reason For Visit:
Employees dealt with:

Shayne was absolutely awesome. He explained everything about the car wonderfully. The experience was just amazing. The total experience at Earnhardt was great. I would highly recommend Shayne as a salesman for your next car buying experience. Thanks Shayne, so happy with my Electra!

Customer: Marcia Tyler
Date: 2019-12-28
Reason For Visit:
Employees dealt with:

Maintenance

I never mind having maintenance work done on my car since the waiting area is so nice and comfortable, and the work is done quickly and correctly. Ben is always pleasant, helpful, knowledgeable, friendly, and efficient. It is an overall pleasant experience.

Customer: Laura Atwell
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

Fantastic staff, best buying experience

Wonderful shopping and buying experience. Courteous and helpful staff listened to and understand my requests and delivered in exceptional fashion. Will definitely return in the future. Highly, highly recommended.

Customer: Jonn
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

Took my car to get service and Jesse Martinez was so...

Took my car to get service and Jesse Martinez was so helpful. he made sure to provide all the necessary info needed for my visit along with

Customer: Ernesto Diax
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

We purchased our new GMC Yukon Denali just before Christmas and love it. Our sales associate Alex was great through the whole process. Tracy in finance made the paperwork go smoothly. We look forward to servicing our new Yukon at the Earnhardt GMC Buick in Mesa.

Customer: Gary Springer
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

If you are ever interested in getting a car, absolutely go see Karen Marsh at this location! Easily the best salesperson I have ever worked with. She made my car buying experience extremely painless and quick! Could not recommend this place higher, and her specifically!

Customer: Chris Leverson
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

I love my new 2019 Ford Expedition Max. It has lots of room and especially fits full size luggage bags and coolers in the rear. Works great for car seats and is easy to maneuver inside to assist the kids. I also like the reclining rear seats for long trips along with lots of tech features. The 2019 Expedition Max also provides a lot of torque with the 10-speed transmission attached to the EcoBoost engine, as well as a sooth ride and towing capability.

Customer: Andrea and Maurice Turner
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

My salesperson Mike Testani was detailed in explaining the RX350 and the benefits and what is new on the model. He was patient with me and my questions and he knows his stuff. He’s the best so look him up at Earnhardt Lexus on Camelback.

Customer: Sandi Katayama
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

Rodeo Ford is a great place to go for service and other vehicle needs. They have great customer service, and explain in detail if further action needs to be taken. I wouldn't go anywhere else. Thank you Rodeo Ford.

Customer: Debbie Marler
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

Great experience at this dealer while looking at a Palisade. Didn't wind up buying the car but the salesman ( wanna say his name was Duncan) was very knowledgeable and friendly. If we wind up buying a Hyundai I will definitely use this dealerahip. They know how to treat a customer. Thanks!

Customer: Phil Russell
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

The salesman Omar was awesome! The paperwork was painless. And as someone who doesn't have great credit, I appreciate Earnhardt Cadillac working with me!

Customer: Corine Wagoner
Date: 2019-12-27
Reason For Visit:
Employees dealt with:

I had to travel from Northern Arizona to Scottsdale Earnhardt Hyundai due to the dealership in my hometown unable to provide services. Scottsdale Earnhardt made this experience absolutely painless, I called on a Friday hoping for a Christmas miracle and they came through. I was traveling to the valley the next day and was hoping to drop my car off to get my passenger door speaker fixed. When I called they said they had the part in stock and made an appointment with me for 11:30 the next day! I dropped my car off and after they answered all my questions, I was on my way! They called me by 4:30 that night and my vehicle was fixed, not only did they fix my speaker they fixed my 12V plug (cigarette lighter)! I would recommend Scottsdale Earnhardt Hyundai to anyone, they were quick, understanding, and all around a positive experience! Thank you Scottsdale Earnhardt for fixing my car!

Customer: Courtney Butler
Date: 2019-12-26
Reason For Visit:
Employees dealt with:

All the guys I met were fun Michael corado

All the people were helpful enjoyed meeting them Michael corado has checked on us periodically to see if we are doing ok. I recommend them!

Customer: Bill wince
Date: 2019-12-24
Reason For Visit:
Employees dealt with:

Internet Purchase

Michael Corado was a professional, knowledgeable, salesman as we purchased a new Accord Touring 2T. We spoke over the phone and made decisions before we drove to test drive the car. Easiest purchase we have made. Edgar R was an awesome Finance Mgr as well. Would refer anyone to Michael for a fantastic buying experience.

Customer: Kenny
Date: 2019-12-24
Reason For Visit:
Employees dealt with:

Best Service!

We bypass the Kia dealership closest to our home to bring our car to this location. They take the best care of us and our car. The location closer to our home is ok, but not nearly as friendly or professional as the Bell Rd location!

Customer: Ray and Jen
Date: 2019-12-24
Reason For Visit:
Employees dealt with:

Great Purchase Experience

Earnhardt Chevrolet In Chandler, AZ had the choice in trucks I was looking for and they were ready to make a deal. Sam Botros, Sales Consultant was extremely helpful in showing me the vehicles, explaining about the options and operation of the vehicle and answering all my questions. By the time I was ready to purchase I understood all the advantages of my vehicle of choice thanks to Sam. The purchase process was streamlined and quicker than any new car purchase I have made. I felt no pressure at anytime from anybody which was great. The truck was delivered quickly and in perfect shape. This is my second purchase from this dealership - both excellent. Thanks Sam and Jeremy! Click

Customer: Geokolb
Date: 2019-12-23
Reason For Visit:
Employees dealt with:

Very efficient and helpful Kona purchash

Thomas Anderson is extremely professional and efficient. I have purchased many cars in my 56 years and this was the smoothest experience ever. Definitely will recommend your dealership and Thomas to others.

Customer: youngberg_craig
Date: 2019-12-23
Reason For Visit:
Employees dealt with:

Kathleen Waldow Buckeye AZ

Cisco Garcia was a zero pressure salesperson. Explained all the options on the car and how to use them. Dealing with seniors can be a challenge. Cisco was very conscious of our price pt and helped us find the perfect car. Thank you Cisco for everything.

Customer: kathy
Date: 2019-12-22
Reason For Visit:
Employees dealt with:

Ben has always provided A++ service. He is highly...

Ben has always provided A++ service. He is highly appreciated and recommended! He's honest, helpful, and always goes above and beyond to make sure anyone intimidated by the parts and service industry feels at ease.

Customer: Jen Madison
Date: 2019-12-22
Reason For Visit:
Employees dealt with:

2020 Hyundai Santa Fe

SanTan Hyundai in Gilbert , by far, hand claps all around to their professional team! We pulled up curbside, met with Thomas Anderson (whom we had an appointment with), explained exactly what we were looking for and 2 1/2 hours later we were signing the paperwork and drove off in our new car. Thomas was very thorough. He went over all the Navigation system, Bluetooth, BlueLink, etc... with us. WE LOVE OUR NEW CAR! We own a Genesis and are planning to sell it soon. We DEFINITELY will be doing business again with Thomas and San Tan Hyundai located in Gilbert, Arizona in the near future. Thank You for a great experience and Happy Holidays!!

Customer: Lulu Golf
Date: 2019-12-22
Reason For Visit:
Employees dealt with:

I'd like to personally recognize the amazing service at this dealership, i came in initially to just look at a car i liked. immediately got treated like family from the jump, gave me a test drive and before i knew it i made an amazing deal on it. To Gus Kostopulos and the rest of the team that made that deal happen, god bless. Best dealership I've ever had the pleasure of visiting.

Customer: justyn forest
Date: 2019-12-21
Reason For Visit:
Employees dealt with:

Great thinking

we did some wonderful thinking and figuring things out and that's why I have a new car and test driving it was wonderful thank you

Customer: tripjack7
Date: 2019-12-20
Reason For Visit:
Employees dealt with:

Worked with Joel and he was just all around amazing! I went to Surprise Honda first and he beat their deal easy. Treated me better and he was upfront and real. Financial manager Michael was amazing too! He gave me great advise to get money back from my extended warranty on my trade in! Plus love the car too!

Customer: Jacob Hale
Date: 2019-12-20
Reason For Visit:
Employees dealt with:

I've found the friendly staff in their service center bring reproach. Every time I visit they're prompt, making sure that everyone is seen to add quickly as possible. I've been personally assisted by Grayson each visit and he's exceptionally thorough, kind, and helpful. He has gone above and beyond to make sure that my car is always in exceptional condition.

Customer: Jon Kight
Date: 2019-12-20
Reason For Visit:
Employees dealt with:

Went in today for some services on my vehicle. Everyone was very professional. My service provider was very helpful. I highly recommend Rodeo Kia. Thanks again Chris Morgan. I appreciate you going above and beyond. 👍

Customer: Jason Joseph
Date: 2019-12-20
Reason For Visit:
Employees dealt with:

Best Toyota dealership I've been to

Pleasant experience all around. I truly walked away feeling like I got the best deal with the least amount of effort. Everyone appears to have a good attitude and no one made me feel pressured into anything I didn't want or need, which tells me management has hired, trained, and compensated the right team with the right mindset. Service has also been a breeze to get in and get out during a time that works with my schedule. I recommend this dealership to everyone I know who is looking for a new vehicle.

Customer:
Date: 2019-12-19
Reason For Visit:
Employees dealt with:

Again San Tan Hyundai and Paul in the Service Department did a fantastic job for me when I returned for them to put in a rain sensor, replacing the one that didn't work. Paul greeted us as soon as we pulled up, showed us to the waiting area and let us know roughly how long it would take to replace the part. It ended up taking less than 45 minutes. He also helped us to understand how the automatic lift-gate worked on my Santa Fe. The waiting are was spacious, clean and offered a number of different beverages and some bakery to munch on. Would definitely recommend this dealership from the sales staff to the service department.

Customer: Toni Walicki
Date: 2019-12-19
Reason For Visit:
Employees dealt with:

Service advisor and department are awesome.

Awesome service advisor and department! They make you feel like you’re family! They keep you informed about the status of your service and review what was done after it is completed.

Customer: Sandy D
Date: 2019-12-18
Reason For Visit:
Employees dealt with:

I have had an excellent experience here, especially with Fadi in sales. I traded in a vehicle and bought another used car. That all went very well and pricing/negotiation was quick & fair. I discovered a couple minor problems with the car a few days after buying. Their prior inspection showed no problems, but I didn’t cause them either. They fixed at no charge and were very pleasant to work with.

Customer: Kristi Fischbeck
Date: 2019-12-18
Reason For Visit:
Employees dealt with:

Fantastic experience with Thomas! Process was easy, simple, and quick. Drove out with a new car in no time. Would recommend to anyone searching for a new car. Extremely impressed.

Customer: Abrahan Garibay
Date: 2019-12-18
Reason For Visit:
Employees dealt with:

The Best Service!

I went in not knowing what to expect, since this was the first time I bought a new car at any dealership. Everyone at the dealership was wonderful, especially Dalia Rosas. She guided me and my family thru this stressful time. Dalia made the process simple, and with a great attitude. I will definitely go back to buy my next car at this dealership.

Customer: Aldo Vargas Sanchez
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

Over the top

Took my car in for service and they promised 3 hours, they finished in 2. I asked that they buff out and wax a spot on my hood from when the car was delivered to me new. They waxed the entire car!! This is an honest buttoned up dealership

Customer: Silky
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

Excellent Service

Been buying and servicing my vehicles here for years. Jason White in service is EXCELLENT. Highly Recommend him as well as Larry, Service Larry Director of Parts and Service. They will do whatever it takes to treat the customer right and get your vehicle repaired.

Customer: msatwood
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

Courtney at Earnhardt was so incredibly helpful. We will...

Courtney at Earnhardt was so incredibly helpful. We will always come to Earnhardt for our Jeep and Ram maintenance, and for future vehicle purchases as well. You have an amazing team at Earnhardt, and Courtney truly stands out.

Customer: alanna
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

The Deal is important and they are super in that area. However, when you need service or repairs that is when it really counts when the dealer steps up and makes it right. That has been the case with Earnhardt Cadillac and the Service Department. They take care to make it right.

Customer: Stanley Jarocki
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

I had a great experience here. They made financing my first vehicle very fast and painless. Everyone is very friendly I highly recommend.

Customer: Jessica
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

Great experience! Worked on my car even over hours to make sure they did what they promised. Brad made sure to ensure a ride for us. Loved being able to text to get updates on my car. Have enjoyed this place for years with the whole crew especially Curtis and now Brad too.

Customer: Cristin D Self
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

We were shopping for a vehicle for my son and saw what seemed to be a "too good to be true" deal on a Ram 1500 Classic. We drove the truck and liked it and sat down, awaiting the inevitable "well, sir, here's what it REALLY will cost". Much to our surprise and great pleasure, there was NO catch. The deal was legitimate and Earnhardt Ram made the entire process painless and as quick as it can be. Most definitely recommended!!

Customer: Jeff Householder
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

We have owned 3 vehicles purchased at Earnhardt Honda. Sales has always worked with us to get us the best deal on the vehicle we want. Service has always been outstanding to ensure our vehicles are in top condition without pressuring us into unnecessary things. It will be hard for another dealership to steal our business away! They’re great!

Customer: Amy Huber
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

My service took about an hour. Ricardo found me in the waiting area to remind me that my registration was due at the end of the month. I really appreciated that reminder. I've had my vehicle for just a year and I'm very satisfied with the service I've received. Thank you, Ricardo, and Merry Christmas to all of your staff. Donna

Customer: Donna Wasack
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

This is the second time I have bought a car from here. The employees are all happy to be there and that extends to the customer. My time wasn't wasted but everything was thoroughly explained. I've never had a salesman actually show me how to use features in my car before I left. I felt very comfortable that I could call anytime after with questions. We are definitely a Rodeo Kia family.

Customer: Nikolle Dougherty
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

They always go above and beyond to help me when it comes to my cars service needs. I drive 2 hours each way just to take my car to be serviced here. I wouldn't trust my car anywhere else. Always Excellent customer service and experiences.

Customer: Melissa Carranza
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

Went in for a recall was treated like a king, they also found another recall and applied it. The part needed was out of stock they offered to drive to the other side of town to get one, I choose to wait. Great place, if I buy I'm going there.

Customer: Frank Moyers
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

Awesome experience

My dealer was Chris Hawks and he took real good care of us. We will be back to buy a bigger vehicle in the future.

Customer: Edsionphoeinx
Date: 2019-12-16
Reason For Visit:
Employees dealt with:

Best Dealership experience

My experience buying a new Encore from Earnhardt Centennial was amazing. Tony Waller was so helpful and took the time to find out my needs in a vehicle. As a sales consultant he really went above and beyond. He has such a calming demeanor and really listens and does everything he can to help with everything you are looking for. Allen McFarland our finance manager took the time to work with me and answer all of my questions (and there were a lot of questions). What a great team they are. I recommend this dealership to anyone who is shopping for a new Buick. Marlene

Customer: Marlene
Date: 2019-12-16
Reason For Visit:
Employees dealt with:

Great service writer Amanda at Earnhardt Dodge, Chrysler,...

Great service writer Amanda at Earnhardt Dodge, Chrysler, Jeep in Gilbert, AZ! Stopped in for an express oil change and it was done in a fast and efficient way.

Customer: Tonyyantos
Date: 2019-12-16
Reason For Visit:
Employees dealt with:

My dealer while I winter in AZ. They have always treated me like a valuable customer, and they have taken care of all my needs on any GMC vehicle that I own. They are my go to dealer for all my service needs. Courteous and professional service coordinators, including their shuttle driver Joe.

Customer: Mike Kniep
Date: 2019-12-16
Reason For Visit:
Employees dealt with:

Stopped in to have my 1999 XTS serviced, which I did not buy from them in the first time and they truly did treat me like family. My adviser was Steven and he knocked the ball out of the park to get me in and out in a timely fashion and all at an affordable price. I'll go back ..... Thanks for reading

Customer: Doug Shreiner
Date: 2019-12-16
Reason For Visit:
Employees dealt with:

Everyone is super nice here I truly enjoy doing business with them. Michael Southern and Norm Rosen are super helpful and nice. We did have a little incident with the service this year, but Michael and Norm had done a phenomenon job to address the problem and fix it. This dealer will not try to sell you stuff that you don't need. They are also very accommodating in term of scheduling you for the service. I live in Tempe, but willing to drive all the way to Scottsdale for the service. My experience so far? I bought the car from this dealership and continue bringing my car here for services. I highly recommend them.

Customer: Twee Cao
Date: 2019-12-16
Reason For Visit:
Employees dealt with:

Best Dealership in the Valley! I had the pleasure of working with Zachariah Hinson while purchasing my new 2020 Kia Forte GT. Zach made the experience very exciting for my new purchase, it didn’t feel like I was at a dealership at all which was a very nice feeling. The team at Earnhardt Kia Peoria was very efficient with the process. If anyone is looking for a new or used vehicle DO NOT HESITATE to call this dealership and ask for Zachariah Henson, he has the perfect balance of work and fun to help ensure a smooth buying process! Thanks again Zach!!

Customer: Nick Lealcala
Date: 2019-12-16
Reason For Visit:
Employees dealt with:

I really like the customer service here. They always take...

I really like the customer service here. They always take the time to explain you what your vehicle needs, is pretty fast, they attend you right in time and this helps me to stay organized the rest of the day.

Customer: Arianny
Date: 2019-12-15
Reason For Visit:
Employees dealt with:

There is a reason this dealership has so many great reviews. They go above and beyond to make sure your purchase is the best experience possible. Great great service!! More dealerships should model their process off of these guys!

Customer: Darryl S
Date: 2019-12-15
Reason For Visit:
Employees dealt with:

Very good experience purchasing our Santa Fe we love it! Shayne Walker made the process less painful. I highly recommend giving Shayne Walker a call if you are in the market for a Hyundai. Thank you!

Customer: Terri Czarnyszka
Date: 2019-12-15
Reason For Visit:
Employees dealt with:

Excellent Car buying experience

My husband and I went in to buy a car which honestly is not our favorite thing to do. Chris Hawks helped us and he was amazing . He did not pressure us at all. He was helpful and very informative. He found us the exact car we wanted. We bought it and we were out the door in a short period of time. I highly recommend Chris Hawks if you are buying a car.

Customer: Jennifer
Date: 2019-12-14
Reason For Visit:
Employees dealt with:

Short coffee break

Sat in the waiting area with my coffee while the car was being serviced. The work was done before I can finish my complimentary coffee.

Customer: Coffee drinker
Date: 2019-12-14
Reason For Visit:
Employees dealt with:

Great Service

Richard was excellent as always when I bring in my vehicle. He is an excellent representative of Rodeo Ford. I would recommend him to others.

Customer: Ed
Date: 2019-12-14
Reason For Visit:
Employees dealt with:

I have owned 4 Hyundai vehicles. I switched to Rodeo Hyundai for service on my latest Hyundai vehicle because of dissatisfaction with three other Hyundai dealerships. I couldn't believe the difference, a fantastic service department and staff. They all work together and treat you with respect and courtesy. OK, the coffee, donuts and fresh fruit are another plus. Seriously, if you need a ride or a loaner vehicle they are awesome. Warranty work is absolutely top notch and your vehicle is always returned clean.

Customer: Steven Volckmann
Date: 2019-12-14
Reason For Visit:
Employees dealt with:

Cisco Garcia is the very, very best!!!

I called Earnhardt Honda and was transferred to Cisco Garcia almost in tears after a horrible experience with Chevy car dealership. He was very prompt in starting the process to help. I told him what i was looking for and he certainly made sure i got it at the price i wanted! i don't know how many "hoops" he jumped but i got a way better deal. Me and my husband and kids went in the very next night to pick up our new Honda Pilot with 3rd row seats that we wanted and the experience from start to finish was exceptional, my kids were hungry because we were coming from work and they had popcorn waiting, even when it was finished and my kids wanted more, Cisco made sure that they got more. i went to the rest room and he stayed with my kids, he was very pleasant and patient and we enjoyed fun conversations with him and the kids. I ABSOLUTELY enjoyed my experience and i didn't even feel like i was buying a car, i wasn't pressured in anyway. He sat in the car with me and made sure to explain every wonderful feature, amenities and details about the car. (No car dealership have never taken the time to do that with me before). CERTAINLY the best place to shop! Ask for "CISCO GARCIA" (Internet Sales Manger)! Thanks you!

Customer: Stacy Ann James
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

Regular service drop off

Staff always friendly, answer all my questions, they keep me updated during servicing of any issues or things to keep an eye on. My last visit they checked my battery it tested good but I wanted it changed out it was over 2 years old, the new battery would have been on my dime. But they discovered my battery was cracked when they removed it, the warranty kicked in and the replacement was free.

Customer: Desk jockey
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

Worked well with me, in reference of a prior dealership...

Worked well with me, in reference of a prior dealership experience, Earnhardt Kia made my vehicle purchasing experience much more better and reassuring in my opinion. They did not jump around the bush, or try to be sneaky. They were upfront and honest and worked with what i had. I highly recommend them to anyone!

Customer: ct266 Candice Tso
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

Outstanding service!

We have a great experience with the Service Dept. of this dealership. We did not buy our F-150 here, but they gave us great service. Aaron Beck was our service advisor and kept us informed of every step of the repair. I would highly recommend this dealership!

Customer: Steve
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

Good service

It was a pleasure to deal with everyone Ibrahim Khan was well informed of everything and explained everything and gave good suggestions and advice I his a good salesman your lucky to have him Bob Paulson was friendly and a easy to work with no hassle and a good friend of ours.

Customer: Nacho&Maria
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

Just bought our third car from the Earnhardt group. We traveled from Gilbert all the way to North Scottsdale. It was well worth the trip. Called Tony and Kyle from the Internet department. We did our research and knew what we wanted. They gave us a great deal and my son got the exact car he wanted. We highly recommend this dealership, even if you have to travel a little. Merry Christmas, and thank you for making our holiday season a little brighter.

Customer: Eddie Ortiz
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

The BEST car buying experience I’ve ever had! The GM, Chuck, and salesman, Griff, really listened to what I needed. They were able to find the perfect car for my lifestyle and budget. So happy with the quality of a my new Optima, love the payment and the 10 year/100,000 mile warranty. 100% recommend Peoria Kia!!!

Customer: Jim Campanis
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

I took my 2016 Focus ST in because it has a leak and making a noise on the passenger side. Heather Kuhn quickly diagnosed the issue and had my water pump replaced along with the valve cover gasket. The noise and leak went away! Everything was covered under warranty. They did a great job and I would definitely recommend them for repairs and sales!

Customer: Francisco Sanchez
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

We love this place..our sales person James has been real helpful with our 3rd car from Earnhardt Hyundai. We would recommend our friends to go there and talk to James he is a great salesman. We will continue to go there and get our next car....

Customer: Juan Cansino
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

Chris Hawks Great Salesman

*********************I got my 2020 Hyundai Elantra tonight. I couldn’t be happier. I really appreciate Chris Hawks he is knowledgeable and nice. He knows what he is doing. He explained everything to me so that I understood the car buying process. Thanks Chris Hawks**********

Customer: Jade Padilla
Date: 2019-12-12
Reason For Visit:
Employees dealt with:

This dealership absolutely lives by its “No Bull”...

This dealership absolutely lives by its “No Bull” advertising. I was in and out within an hour having expedited the process online. Ron and Scott were easy and pleasant to work with and I couldn't be happier with my new Kia. Will definitely spread the word in Tucson about their great service!!!

Customer: aliciac158
Date: 2019-12-12
Reason For Visit:
Employees dealt with:

Outstanding service and extremely knowledgeable.

We had the pleasure of working with Marcelino Chavez, and felt no need to look any further. His knowledge of the cars and thoroughness really left us with no questions. Great experience!!!Thank you!

Customer: Chris Brown
Date: 2019-12-11
Reason For Visit:
Employees dealt with:

Best Car Dealership

Alex Brown was my salesman and I have bought now 5 cars from him. He is always pleasant, courteous and most accommodating. I will always buy my vehicles from him. Anyone that wants an honest up front salesman, go see Alex Brown! He is the man...

Customer: Patrick Valenzuela
Date: 2019-12-11
Reason For Visit:
Employees dealt with:

Overall my experience with Dalia was amazing

Dalia helped me find my perfect first car and she was amazing with a great attitude she also helped my dad find a perfect family car.

Customer: YoslierAz
Date: 2019-12-11
Reason For Visit:
Employees dealt with:

I requested Earnhardt Chandler Cadillac to provide a quote for performing preventive maintenance tasks that could significantly extend the life expectancy of my 2007 Cadillac DTS (Over 84,400 Mi). I accepted the quote ($4,648) and scheduled a time to implement the suggested tasks. The work plan was successfully performed beyond my personal expectations. Not only was my Cadi washed and cleaned, but complimentary paint touch-up was done to make my car look like new. I would highly recommend Earnhardt Chandler Cadillac for professional performance and friendly customer relations.

Customer: Harry Guthrie
Date: 2019-12-11
Reason For Visit:
Employees dealt with:

Had amazing service here after a bad experience at another dealership close by. Caitlyn took care of me and got me right in to fix my tire. The whole time they checked up on me while I waited, and even discovered I had some recalls that they took care of at no extra charge. The team here is awesome, and made me feel at home.

Customer: Luch T
Date: 2019-12-11
Reason For Visit:
Employees dealt with:

The Service Manager David was awesome! He went above and beyond to provide me with great service. I will definitely be going back to this place for future needs, thanks to him.

Customer: maribel corona
Date: 2019-12-11
Reason For Visit:
Employees dealt with:

Good service

Greatly appreciated the shuttle...friendly conversation with Jim, the driver. Jim went out of his way to phone to see if I needed a ride back. Service Advisor Darren also very helpful.

Customer: JohnF
Date: 2019-12-10
Reason For Visit:
Employees dealt with:

Consistently excellent service!

The service department is excellent at Earnhardt’s Kia dealership. Every employee is concerned and quick to respond to questions. I won’t go anywhere for service.

Customer: Jc
Date: 2019-12-10
Reason For Visit:
Employees dealt with:

Oil change and tire rotation.

I was able to set a service appointment that was convenient for the weekend the day before. David was the employee who walked me through the process. He went over the service , the amount that would be due, and any other services available. He was courteous and friendly. The service was completed as described. I appreciated the level of professionalism that David provided.

Customer: angel7glass
Date: 2019-12-10
Reason For Visit:
Employees dealt with:

Great service reps and sales reps I purchased both my...

Great service reps and sales reps I purchased both my Honda's here and continued service here have had a great experience every time no complaints.

Customer: Dxlope3
Date: 2019-12-10
Reason For Visit:
Employees dealt with:

Earnhardt Kia Service Dept. is outstanding!!! From the...

Earnhardt Kia Service Dept. is outstanding!!! From the shuttle service & waiting area amenities to the most incredible service representative of all, superstar RON EGBERT!!! Their attention to premier customer service sets them apart and well above all the rest!

Customer: Mothermold
Date: 2019-12-10
Reason For Visit:
Employees dealt with:

Tom Miller and Lexus team make this an enjoyable,...

Tom Miller and Lexus team make this an enjoyable, personalized experience I have been with Tom, I'm thinking 12/13 years Consistent personalized service

Customer: Carol Gadd
Date: 2019-12-10
Reason For Visit:
Employees dealt with:

I have been buying from Earnhardt for years. Buying a car is not necessarily the greatest of experiences, but mine haven’t been bad there. My salesman, Eddie Edwards, hustled to get me the best deal available, and kept my needs in consideration. Also, their service has been awesome. For any maintenance or repairs, I would never go anywhere else. Marvelous Marvin also deserves honorable mention for his light personality and entertaining conversations. Alan with service has also always done right by me.

Customer: Punk Brock
Date: 2019-12-10
Reason For Visit:
Employees dealt with:

Had a great experience taking my car in for regular service. They were very professional and friendly and quick. I also purchased my car from here and the sales person was amazing.

Customer: Chuck Kim
Date: 2019-12-10
Reason For Visit:
Employees dealt with:

Wes E.

James was great! Helped us pick out 2 perfect cars. The desk area was neat and tidy as well. Very quick and easy process. Great service.

Customer: Wesley Erwin
Date: 2019-12-09
Reason For Visit:
Employees dealt with:

Chris Hawks in the house!

I love this place. I almost bought half a car a year 4 years ago until Dre Martinez guided me to pick a Hyundai Elantra for a better value and the best gas mileage around! I have more room and my kids all fit. Now came back and traded that car for a newer one and have the same monthly payment. Dre is now a great manager here because of his skills and the great Chris Hawks is in the house doing a great service to this same repeat customer. I love the "no pressure" honest guy approach here and will definitely be back later on down the road. Thanks Earnhart Hyundai! I love the new "liquid metal color".

Customer: Chuck
Date: 2019-12-09
Reason For Visit:
Employees dealt with:

Great Service Writer Rose Serna

We now have 2 Jeeps and both are serviced by Earnhardt. We trust Rose Serna for honest and great communication as our cars are being serviced. She's amazing with so many years of being in the Service industry... and it shows. Thanks Rose for all you do!

Customer: Janice
Date: 2019-12-09
Reason For Visit:
Employees dealt with:

Great service! Great customer service! Went in for oil change, and tire rotation! Caution on salesman Elias Terrazas. Thought he had resign or fired. But still employed. Just thumbs up, on any "promise" he makes, GET it in writing. He will lie and make false promises just to get the sale. Other than him, and his supervisor, great job!

Customer: Xavier García
Date: 2019-12-09
Reason For Visit:
Employees dealt with:

My husband and I have been to several dealerships and walked out, I understand people have to make a sale but I don’t have time for that, our time is valuable! Not to mention most car salesman we talked to seemed so “pushy”! We also have been a round this car buying rodeo to know what’s fair and reasonable and when we’re being taken advantage of. WHICH TAKES US HERE ....... We walked in shook Victors Rodziewicz hand and told him we’ve got 4 hrs to get us into a new car. Told him the makes and models we were interested in. We also informed him we were trading in our car and wanted the highest amount we could get for it . HE GOT IT DONE, we even had extra time to clean out our car, 2 pm we were out with a brand NEW car! Victor is amazing with numbers and explaining in detail what he could and couldn't do for us. HONEST! He was kind professional and felt like family! I loved seeing the pride he had in his work. Made me feel like he was the right guy to buy a car from! Huge bonus he was so sweet with my 4 yr old daughter! Like I said “family”! I also had the pleasure of meeting Nate Palmer and another associate who was professional, honest and straight to the point! Very personable. I didn’t catch the the front desk girls name but she was another sweetheart who spent some time talking to my daughter who was getting anxious with the whole dealership process, she even busted out the crayons and paper! Thank you EVERYONE we were in contact with you made our experience amazing !

Customer: Becca B
Date: 2019-12-09
Reason For Visit:
Employees dealt with:

Great and fast service. Jeff accommodated my car even out of my scheduled appointment. The notes and cautions about my car are new but very helpful. Ty

Customer: Jun Acedillo
Date: 2019-12-09
Reason For Visit:
Employees dealt with:

Susie always takes care of me. She is a true professional. She is kind, courteous and above all trustworthy. I've been taking my vehicles to her for over 10years. A true rare find. She is a gem. A+++

Customer: Holli Costein
Date: 2019-12-09
Reason For Visit:
Employees dealt with:

Great Service Department

Andrew Wilson has been our service adviser for over 4 years now and is always professional, courteous, and helpful. We have recommended Andrew and Earnhardt Lexus to friends and Family. Thanks Andrew and the other great folks at Earnhardt Lexus! Keep up the great work.

Customer: Michael A
Date: 2019-12-08
Reason For Visit:
Employees dealt with:

I was very pleased with everything that happened there....

I was very pleased with everything that happened there. Time was a little long bu⁹t I guess that is to be expected. When I returned the first car and traded it for the second car, everyone was very accommodating

Customer: tinacoffman22
Date: 2019-12-08
Reason For Visit:
Employees dealt with:

Fastest and the least stressful car buying experience I've ever had. I would recommend everyone buying from Earnhardt Chevrolet! I worked with Curry, she was awesome! Super honest and we walked away happy with our new Colorado. Everyone that we dealt with was nice and professional, Rory, Jason, and Poppa J were all friendly and great! What more can I tell you... my mom and sister will be buying their next car's from here.

Customer: Vanessa King
Date: 2019-12-08
Reason For Visit:
Employees dealt with:

We had the pleasure of getting to buy a used car from Nick the other day. Not only was this a seamless process but we got a good deal on what used to be his own car. The car is in fantastic shape and has all the features we wanted. We unfortunately had an accident the day before and the car was a total loss, with that we needed to find a car that day. Nick was quick to show us what was there and in our budget, no trying to bait and switch or talk up cars that we weren’t comfortable with. We were in and out in about an hour and a half. I can’t thank Nick and the rest of the Rodeo Hyundai team for making what was a relatively stressful week so much easier on us.

Customer: tylor pate
Date: 2019-12-08
Reason For Visit:
Employees dealt with:

Best experience! From start to finish it was great! Would...

Best experience! From start to finish it was great! Would refer to all my friends. Very friendly and wonderful place. Best dealership ever! Keep up the great work!

Customer: Sadie8297
Date: 2019-12-07
Reason For Visit:
Employees dealt with:

We sent an email about several used cars we'd like to check out, and received a phone call response from Eunice, one of the salespeople. She was attentive to what we were seeking and delightful to work with. No pressure, no "car sales vibe," just pleasant interaction. Great experience!

Customer: Dott McDaniel
Date: 2019-12-07
Reason For Visit:
Employees dealt with:

Always a pleasant experience. Ricardo, my service rep, consistently provides outstanding customer service and always helps me better understand any questions/concerns I may have. This past visit, I also needed to order a product from the parts department and had the pleasure of dealing with Austin. He was very knowledgeable about the product and also provided superior customer service. This is the place to do business!!

Customer: Brian Johnson
Date: 2019-12-07
Reason For Visit:
Employees dealt with:

Great car buying experience!

Lisa was wonderful to work with when we purchased our new Atlas. One of the key fabs did not work, so I brought it back a couple days later and they had it replaced in 5 minutes. Very happy with the dealership and all employees I have worked with so far!

Customer: LK Burton
Date: 2019-12-06
Reason For Visit:
Employees dealt with:

Great Experience!

A very clean and professional approach to business. Jimmy Lambert went above and beyone to assist me in every way and met all my need!

Customer: garyfortune
Date: 2019-12-06
Reason For Visit:
Employees dealt with:

Great great experience! Bought a new Ram 2500 from Rudy....

Great great experience! Bought a new Ram 2500 from Rudy. It was pouring rain but it didn't stop him from delivering amazing service. Lifetime customer now!

Customer: herzog.bill
Date: 2019-12-06
Reason For Visit:
Employees dealt with:

David bader was awesome!!! Never had such a great...

David bader was awesome!!! Never had such a great experience at a dealership! Will recommend all my friends and family! He was nice, not pushy, and his follow up with me was over he top excellent!!'best sales guy!!

Customer: Sales Guy Lena
Date: 2019-12-06
Reason For Visit:
Employees dealt with:

BOUGHT A 2020 ELANTRA AND LOVE IT!

TAYLOR CARTER WAS THE FRIENDLIEST AND PROFESSIONAL GUY EVER AND THE PROCESS FROM START TO FINISH WAS A 10! THE SHOW ROOM WAS COMFORTABLE AND MADE OUR EXPERIENCE PAINLESS! SINCERELY, PATRICK TELLEZ

Customer: BOOBOOS0405
Date: 2019-12-06
Reason For Visit:
Employees dealt with:

Mike Riley and the entire team at Earnhardt were phenomenal to work with. This is the first time that I have felt like more than just a transaction. They truly do value the business of those who come to them. I typically do not leave reviews, but their service was outstanding.

Customer: Erik Peterson
Date: 2019-12-06
Reason For Visit:
Employees dealt with:

I love Earnhardt Honda so much! Especially all who help me with my car rentals each time! From Tina and Kathy to the fantastic girls at the pay counter. Not to forget the shuttle drivers ☺☺☺

Customer: Edward Kinsall
Date: 2019-12-06
Reason For Visit:
Employees dealt with:

Dakota was very professional and thorough with what I had requested. Other than being in shock when i found out what a frozen door lock cost, all was handled very well. It's never easy accepting the cost for car repairs, but I know that they need to be taken care of and maintained. Hyundai has always been very courteous and professional and taken care of my vehicle.

Customer: Donald Ellis
Date: 2019-12-06
Reason For Visit:
Employees dealt with:

A Wonderful Experience

James A was exceptional. He was very knowledgeable and personable. He answered all of my questions. This was, by far, the BEST experience I have ever had in shopping for a vehicle.

Customer: Elaine
Date: 2019-12-05
Reason For Visit:
Employees dealt with:

Really great service... in and out in less than an hour. Jason was the rep I dealt with. Professional, kind and informative. Informed me of but didn’t try and pressure me into additional services like I’ve experienced with other dealers. Definitely coming here for all future services.

Customer: Jason Shinn
Date: 2019-12-05
Reason For Visit:
Employees dealt with:

This was a very positive experience: quick response, accurate listing, car in beautiful condition! I saved more than $10,000 buying from them. Ron, Sales Manager, did everything to get me into my car at an affordable price. He was professional and very personable. Michael, Finance Manager, helped me get a lower percentage rate on my financing than I could get at my own banking facility. These men were awesome and I would recommend them to any one because they were so friendly and helpful. I'm sending Texans their way!! I love my Nissan Murano and they made it possible.

Customer: Peggy Nelson
Date: 2019-12-05
Reason For Visit:
Employees dealt with:

Came in with a telephone quote from the night before. Everything was handled professionally, they stayed extra hour to help us out. Look for Cole, he's awesome and knowledgeable with all the new technology. Didn't feel rushed, even got a gift from the manager. Highly recommended!

Customer: I Timmy Nguyen
Date: 2019-12-05
Reason For Visit:
Employees dealt with:

Negotiated deal without being passed around to 3-4 others.

Smaller dealership. Pretty low key and never felt pressured. Wally was great. No pressure and to the point which I appreciated. Spent extra time with us and always answered questions even if he needed to ask another representative. Worked fairly with our trade-in negotiations and we left happy without being pressured. Finance manager was great. Highly recommend this dealership. If I need another vehicle I will return.

Customer: bobwennersten
Date: 2019-12-04
Reason For Visit:
Employees dealt with:

I have had 4 Hyundai's. The last 2 I leased from Earnhardt. The dealership is top notch. Modern,clean,with a great selection of cars. The service department is as good as it gets. When a good deal comes around,I will buy my next car at Earnhardt.

Customer: Ken Steil
Date: 2019-12-04
Reason For Visit:
Employees dealt with:

I have been buying cars for many years now and my experience buying from Rodeo Ford has by far been the best and easiest! I worked with Chris through the whole process, knowledgeable, professional and No games. I highly recommend Rodeo Ford for your next car purchasing.

Customer: Donna Conroy
Date: 2019-12-04
Reason For Visit:
Employees dealt with:

shopping for new and hyundia are dependable cars

Walked in toward closing hours. Great greeting with managers and with standing associates. Paperwork all was completed as predicted and approved. Sales gave me customer tour through out the facility and auto shops.

Customer: Ibrahim Khan
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

Oil Change and Services

Great place to get your Toyota services; oil change, tire rotations and future recommendations on what’s needed for your car or truck. Two Thumbs Up

Customer: ToyotaFan
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

Service

Clint is a very good service advisor. I trust him with my car repairs. If I do buy another Kia it's because of the services I received from Clint.

Customer: Shanae
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

Great service

My service advisor was patient and helpful. I didnt need anything repaired thankfully. My regular advisor was out so he scheduled me with Mike. All the advisors are helpful.

Customer: Lora
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

Great Service

Mel Twaddle is terrific! She is very conscientious and makes sure that my vehicle gets the attention it needs. I appreciate how thorough she is in making sure my vehicle leaves the service area in great shape.

Customer: Naomi
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

super customer service

this is my first vehicle from an Earnhardt dealer and customer service is always great when I need service. would definitely recommend Earnhardt's for service over Big Two.

Customer: c. Whitelaw
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

Earnhardt Kia/Bell Road service department is wonderful....

Earnhardt Kia/Bell Road service department is wonderful. I can easily get an appointment. Always excellent, honest service. I have been going there for five years!

Customer: Candijet
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

David shared the issues with my vehicle with detail to help me understand. His tone was caring and did not come across as pushy. He made suggestions for prioritizing the issues. He was there to greet me even though I came after the service department closed.

Customer: Patricia Aker
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

We bought a new 2020 Sorento here. A very pleasant experience! Victor was a great salesman and worked with me (along w/sales mgr, Larry) to get my husband & me the best possible deal on our car! Even a good trade in price on old car & got military discount as well. Earl went over all contract paperwork and answered all questions. Love our new car & would highly recommend Peoria Kia if you're looking for a new or used car!!! 😄

Customer: Cherrie
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

All the staff that I encountered were genuinely friendly. The resolved my issue quickly. And I received a free battery check, free car wash and vacuum. Great customer service !

Customer: Deb M
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

Efficient check-in for service. Friendly knowledgeable staff. Fabulous waiting area with TV, donuts, coffee, espresso, water and up to date reading material. The reason for the five stars is you are never left guessing. Full and fair disclosure all the way through the experience. Easiest way to make an appt. Is on-line. Then you are in their system and if you choose will receive a reminder of you next service Peoria KIA - YES!

Customer: Michael Duncan
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

Great Customer Service

I make it a point to take my Lexus into Earnhardt instead of taking it to a local Toyota dealer in Prescott for service. Andrew Wilson is a fantastic service rep. He is truthful, courteous and knowledgeable. Naomi in the loaner car department is also a great asset to the Earnhardt team. Always friendly and ready to get you back on the road. Great place to do business.

Customer: Lon E
Date: 2019-12-02
Reason For Visit:
Employees dealt with:

Element starting issues

Julie was great to work with in the service dept!! Chris the service manager was great! Definitely will return when needed. I would refer customers to Earnhardt honda service dept. Great job, Thank You Julie and Chris!!

Customer: Christy
Date: 2019-12-02
Reason For Visit:
Employees dealt with:

Great Service

Appreciate the quality and timeliness of the service. Rick Johnson always provides exceptional customer service. He is responsive and efficient. Thanks Rick, appreciate the effort!

Customer: Joel E
Date: 2019-12-02
Reason For Visit:
Employees dealt with:

Earnhardt Buick GMC treats you like family.... what more can I say? :) Happy customer! AND..... I love my Buick Encore!!! I've always driven foreign vehicles so this purchase was out of my comfort zone... so far I couldn't be happier. (2018 Buick Encore - purchased brand new July 2018)

Customer: Peggy Arenz
Date: 2019-12-02
Reason For Visit:
Employees dealt with:

I had a great experience here. They made financing my first vehicle very fast and painless. Everyone is very friendly I highly recommend.

Customer: Jessica
Date: 2019-12-02
Reason For Visit:
Employees dealt with:

This was a very positive experience: quick response, accurate listing, car in beautiful condition! I saved more than $10,000 buying from them. Ron, Salesperson, did everything to get me into my car at an affordable price for me. He was professional and very personable. Michael, Finance Manager, helped me get a lower percentage rate on my financing than I could get at my own banking facility. These men were awesome and I would recommend them to any one because they were so friendly and helpful. I'm sending Texans their way!! I love my Nissan Murano and they made it possible.

Customer: Peggy Nelson
Date: 2019-12-02
Reason For Visit:
Employees dealt with:

James A. Made buying my daughters car easy. I had been looking for at least 6 weeks for a vehicle. In those six weeks I had been in a dozen or so dealership all over the valley. By far this was the best experience. Quick, simple, no hassle...hell no pressure. James was honest which was both a relief and reassuring. I will definitely try to buy from this dealership when/if I want another vehicle soon.

Customer: Demar
Date: 2019-12-02
Reason For Visit:
Employees dealt with:

Genuine

I stopped in Earnhardt Lexus to browse through some potential future cars, with no intention of purchasing today. I myself am in the car business and was extremely impressed with Mike Testani. He greeted me and when I let him know there was no need to waste his time as I was not here to buy a car today. His response was genuinely friendly. He offered to unlock and start up the car I was interested in “just for fun” knowing I was not a buyer today. Being in the business, I know most salesman wouldn't waste their time or would be annoyed at that statement. Mike gave me such a great experience that I will be referring business to him and would buy from him myself.

Customer: Josh Latham
Date: 2019-12-01
Reason For Visit:
Employees dealt with:

My wife and I went shopping all week for Black Friday for the best deal on a new car that we could get. Compared to 5other dealerships Zach and the rest of the team at PEORIA KIA hands down offered the BEST INTEREST, PAYMENT, BEST TRADE IN VALUE. I will recommend Zach and the Peoria Kia team to anyone and everyone I know. If you are looking for a steal of a deal look no further then Peoria Kia, trust me you won’t regret it! We worked with Zach, I can PROUDLY say this man knows his cars and how to make a buyer feel comfortable about making a purchase. He doesn’t stop until you are 10000% satisfied with the purchase. Thanks ZACH, for guiding family and I with this purchase. PS: we purchased the 2019 optima EX, we LOOOOVE IT!!!

Customer: RAY TERRONES
Date: 2019-12-01
Reason For Visit:
Employees dealt with:

Great Car, Great Experience!

Can't say enough about my new car and the entire process! My main priority was a comfortable vehicle that had a softer suspension than my sports version Mercedes. Brad Burnham was my sales person who was professional, easy to work with and efficient! He went out of his way to accommodate my time frame which I really appreciated. He was knowledgeable, friendly, and I absolutely love my Tucson Hyundai! Has nice safety features, extremely comfortable, excellent on gas mileage yet great pick-up. After test driving several other makes/models days prior, stopped in to Hyundai on Frank Lloyd Wright and 84th street to give it a shot. Brad greeted me with a warm welcome, I explained what I needed, he had me in a car within 10 minutes. I immediately fell in love with this car. The purchasing process was also a snap. I got a great trade in price for my Mercedes with no hassles or haggling. Jimmy was the sales manager who was also excellent. Great experience all around! Highly recommend!

Customer: Susan
Date: 2019-11-30
Reason For Visit:
Employees dealt with:

Tom was very nice, not pushy ( which I did appreciate),...

Tom was very nice, not pushy ( which I did appreciate), and was patient. He made the whole car buying process quick and enjoyable. Thank you

Customer: evadorame
Date: 2019-11-30
Reason For Visit:
Employees dealt with:

Service and New Car Sales

Rosemary in the Service Dept does an excellent job for my Dodge Journey. Also, Josh Phelps in new car on-line sales is also outstanding for my new Dodge Charger.

Customer: JimGreenBayFan
Date: 2019-11-29
Reason For Visit:
Employees dealt with:

Hyundai experience with Chris Hawks

Shopping for a new car is always a hassle, but our experience with Chris Hawks at Earnhardt Hyundai was phenomenal. Chris was not only attentive, but he took the time to listen to our needs and was able to ease everyone of our worries, with apr, monthly payment, and most importantly time spent there. We want to recommend everyone out there looking for a car to Earnhardt Hyundai for their amazing cars, but most importantly to Chris because he did an outstanding job getting us the vehicle we needed!!! Thanks Chris!!!

Customer: Maria
Date: 2019-11-29
Reason For Visit:
Employees dealt with:

Easiest car purchase ever.

Just bought a new Ram 1500 from Mike Riley at Earnhardt in Gilbert AZ. I Had the pleasure of working with Mike from the start, He made it a easy purchase, and I saved a ton going to Earnhardt.

Customer: GuyB
Date: 2019-11-29
Reason For Visit:
Employees dealt with:

Hyundai service department always treats me well. Customer Service is outstanding and Hyundai goes above and beyond to find me the best deals. I also appreciate the honesty and information of what's happening with your vehicle and next steps if needed.

Customer: L Simpson
Date: 2019-11-29
Reason For Visit:
Employees dealt with:

Good experience

I recommend this dealer and specially Bonnie Pinnell she is a very honest and a nice lady. The process was very easy. I totally recommend is you are looking for a new car.

Customer: Jesus Chavez
Date: 2019-11-27
Reason For Visit:
Employees dealt with:

Lige has excellent customer service! If you have issues with your vehicle, or even if you just have a question, he is very thorough, and will help you as much as he can. Hes super cool!

Customer: Desean Stephens
Date: 2019-11-27
Reason For Visit:
Employees dealt with:

Always an excellent experience buying at Earnhardt! I've worked with Cameron N. for years and even though I still shop around for the best pricing, I always end up back at Earnhardt for the final purchase and he always manages to come through with exactly what I'm looking for. We also worked with Jason R. this year and he was so awesome to work with. Everyone at this dealership and service department is super friendly and I would highly recommend checking it out! You won't be disappointed!

Customer: Kyle Cooney
Date: 2019-11-27
Reason For Visit:
Employees dealt with:

Always an excellent experience buying at Earnhardt! I've worked with Cameron N. for years and even though I still shop around for the best pricing, I always end up back at Earnhardt for the final purchase and he always manages to come through with exactly what I'm looking for. We also worked with Jason R. this year and he was so awesome to work with. Everyone at this dealership and service department is super friendly and I would highly recommend checking it out! You won't be disappointed!

Customer: Kelly Cooney
Date: 2019-11-27
Reason For Visit:
Employees dealt with:

Susan

Always the best customer service here. This day I was helped by Weston and Wes, and both were especially helpful and courteous. The waiting area is clean, quiet and stocked with complimentary drinks and refreshments. The restroom is especially clean as well.

Customer: Susan
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Prompt and Professional

I was in and out of the Quick Lube in less than an hour. There is peace in knowing my car is being looked after by Ford professionals. The agent was polite and respectful Thank you.

Customer: jgus
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Earnhardt Service department

Rick and the team are great. They make everyone feel right at home. The process is no hassle and simple. Rick makes it stress free.

Customer: golfdean45
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Going here for 21 years. Honest friendly folks. No hype....

Going here for 21 years. Honest friendly folks. No hype. Just facts. Keep me safe on my travels. Service techs know their business and explain.

Customer: Marshall
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Nick, Service Mgr at Earnhardt Chandler Cadillac provides UNMATCHED customer service! This Service Dept has always gone way ABOVE & BEYOND to provide EXCELLENT, thorough and convenient customer service. >> Truly a notch above any other dealership I've ever dealt with, I've found them to be honest and always calling to provide updates throughout my services, so I know when my car will likely be done. I would recommend Everyone purchase a vehicle and obtain Service from Earnhardt Chandler Cadillac > I'm a FOREVER FAN at this point!

Customer: Cam Brown
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Purchasing the vehicle was a very easy and painless experience. Service has been excellent and they have helped me with all my questions concerns and needs. Nice dealership as well.

Customer: craig jones
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Went through the Quick Lane service for oil change and tire rotation. The service was done sooner than expected. I was also made aware of the recommendations for the vehicle through a multi point inspection. The customer service agent Montana was very helpful and did a great job.

Customer: Nishanth Bhandar
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

I've been an Earnhardt customer since 2005 and have purchased 6 new vehicles from them. I love the service department, they never try to oversell you. They take the time to explain recommended service versus required repairs. My Service Manager, David Mach, is the best in the business.

Customer: Christine Yarboro-Larson
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Was really easy for me to buy my car. Dominic Ochoa made it simple, he stayed late to finish my deal and even helped with my insurance payment, out of his own pocket! Highly recommend this place.. If you need a vehicle, Go see Dominic

Customer: Jeff Etzel
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Steve Simpson is an outstanding representative for rodeo Hyundai. We were only going to look but Steve showed us a great 3 year old Equus. Absolutely stunning car. Great price. Great condition. Everyone we worked with made our day. Thank you to Steve and everyone else who made our purchase possible. 🤗💖

Customer: Debbie Weiske
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

I need to say that the service manager (GUY) is a great person... He worked with me to solve the issue. I wish there were more people like him that really care about the customer..From the time the problem was diagnosed to the time I was "Back on the road " was minimal... and everyone in Rodeo Kia service dept Rocks... Thank you Rodeo Kia service Dept !!!! A++

Customer: Stuart Hilfer
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Fair prices. Great sales team. Very friendly and willing to work with you.

Customer: Ray Zrebiec
Date: 2019-11-26
Reason For Visit:
Employees dealt with:

Great Buying Experience

My salesman, Mike Riley, was a pleasure to work with. He handled the whole purchase by email. He advised me when my new truck was ready, and I stopped by the dealership and picked it up. Within 20 minutes, I was on the road.

Customer: Joel
Date: 2019-11-25
Reason For Visit:
Employees dealt with:

Thanks to Larry, Steve & Robert J. Just goes to show how true Professionals work! As well as the Lovely Lady in the Business office! And Wow what a Car!! 2011 Cadillac CTS-V, with 10,902 original 1-Owner Miles! It looked like it just left the Showroom New! Time Capsule? Anyway they could not have made the experience more enjoyable! Would highly Recommend! Probably better, if I go with you! Mr. Clayton their General Manager gave his Blessing on the Deal! Thank You!

Customer: Dana Southern
Date: 2019-11-25
Reason For Visit:
Employees dealt with:

I’ve purchased two vehicles here within the last 2 years. Each time the process was painless and fairly quick considering you basically have to sign your life away whenever you purchase a vehicle. The salesmen have never been overbearing and they treat you like family. I’m don’t think I would be able to go to another dealership if I tried. Recently I traded in my Jeep early. I was in a 3 year lease and they helped me get out of the lease without having to pay penalties. I’m now in a brand new 2019 Durango GT and I love it! Getting rid of my Rubicon was definitely difficult but they helped make it sting a little less painful. If you are looking for a vehicle and want to work with an honest dealership then I suggest going to Earnhardt.

Customer: Laura Quinn
Date: 2019-11-25
Reason For Visit:
Employees dealt with:

Had a great experience. Shayne really helped me out with finding the car I wanted. It was super fast and efficient.

Customer: Samantha Rau
Date: 2019-11-25
Reason For Visit:
Employees dealt with:

I went to dealership for an oil change and drove away in...

I went to dealership for an oil change and drove away in a 2020 Kia Soul. Ron was my sales rep. He was courteous and professional. Scott helped move the process along and Shaun took me through the paperwork. They were also professional and polite.

Customer: rcmc56
Date: 2019-11-24
Reason For Visit:
Employees dealt with:

Earnhardt Cadillac made what is usually a difficult...

Earnhardt Cadillac made what is usually a difficult experience very smooth, comfortable and painless. The leadership and professionalism from GM on down was fantastic. Anthony Herrman who completed my sale was patient, knowledgeable and incredibly accommodating. I could not be happier and I give the highest of recommendations.

Customer: dgrigson
Date: 2019-11-24
Reason For Visit:
Employees dealt with:

GO SEE CHUCK! My entire experience was great. Management, sales and yes even finance. This might seem crazy but my deal was done over email & text. I was surprising my husband with a new truck. I live an hour away from the dealership. Chuck totally understood and was willing to help and work with me. I told him want I was looking for ask for pictures on the lot. Used and new, he listened so well picture number 4 was the one . I set up an appointment for 2 days later and 2 hours after arriving I left with a new truck looking better than what I first fell in love with. My daughter and I were greeted by Chuck before we reached the doors. We were introduced to others as if they were waiting for me, they even knew of my surprise. It was welcoming and a pleasant visit. Might be an hour away but I will return for service and my next purchase. THANK YOU TO EVERYONE WHO HELPED MAKE MY SURPRISE WELL WORTH IT!

Customer: Emily Walsh
Date: 2019-11-24
Reason For Visit:
Employees dealt with:

Jacques and the whole Volkswagen team were so amazing to work with! It was our first time leasing and they made the process so simple and enjoyable. I would highly recommend them to anyone looking for a new or used car.

Customer: Rachael Andrews
Date: 2019-11-24
Reason For Visit:
Employees dealt with:

friendly and patient.

Super friendly and was patient with me. Truly am grateful.

Customer: jordyn
Date: 2019-11-23
Reason For Visit:
Employees dealt with:

This is a Wonderful Dealership and in a great area

Great service advisor Rick Johnson.... They always do good work every time... This is a great dealership compared to all other dealerships in the area.....

Customer: Jim85254
Date: 2019-11-23
Reason For Visit:
Employees dealt with:

Mwelsing

What I really liked about the service was that even though my car is an older model your man was able to make some calls and get the part I needed quickly.

Customer: MikeWelsing
Date: 2019-11-23
Reason For Visit:
Employees dealt with:

Great Customer Service

Booked an appointment and got a quick confirmation, showed up they took my keys and got me a shuttle ride and called me when car done. Quick efficient service and good communication.

Customer: Joanne
Date: 2019-11-23
Reason For Visit:
Employees dealt with:

I visited this center because of a “recall card” I had received. I was a little bit concerned to go there in person because my English is not so good. But the staff were so nice. Pattie was the one who took care of my case. She was so friendly and patient with my language. Fixing the problem on the car took some time but it became much more tolerable because of the way the staff treated me.

Customer: Kamran Valian
Date: 2019-11-23
Reason For Visit:
Employees dealt with:

Eric the sales man was very knowledgeable and helpful. Pat the finance guy was quick and efficient! Took longer than anticipated but got a great deal and a great fit for our needs

Customer: Rebecca Childress
Date: 2019-11-23
Reason For Visit:
Employees dealt with:

Very professional service. Friendly and very knowledgeable. No sales pressure and that was one of the main reasons I purchased my vehicle here.

Customer: Bruchon Johnson
Date: 2019-11-23
Reason For Visit:
Employees dealt with:

Friendly!

Fast and friendly service! I would recommend them for service needs on your Kia. They always do a great job and it's easy to get in and out.

Customer: Tammy
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

oil change

Ed Jones is always exceptional! He always tells you everything you need to know, they keep the cost down . Always fast and efficient . I have referred many people here!

Customer: Peggy
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

Customer

Super nice and friendly staff and very knowledgeable. Best service ever! Clean and organized front office and back in the lounge area. Free coffee donut water and popcorn

Customer: MaryAnn
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

You feel welcome and appreciated.

I usually wait in the lounge for my service to be completed. It is comfortable with multiple complimentary snacks and beverages. Staff are very accommodating.

Customer: Snowbird
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

I recently purchased a new Volkswagen. It was a smooth...

I recently purchased a new Volkswagen. It was a smooth easy transaction. The sales associate Lorin was honest and upfront with pricing. The finance manager Jerry made sure I got the payment and interest rate I wanted. The paperwork was short and the process didn't demand much off my time. This was my best automotive buying experience to date. This is my second time owning a VW "Keep The FAHRVERGNÜGEN Going!"

Customer: thecoordinator1
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

Excellent service and proffessional staff

A+ service as great staff. The really care about your safety in a timely manner, excellence! From sales to service you are always welcomed with care.

Customer: Titanium
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

Whether it's sales or service, this dealership is the...

Whether it's sales or service, this dealership is the best. Service keeps you informed of weeks going on with your car and sales is awesome too. Purchased three Honda's from them and wouldn't hesitate to buy another when in need.

Customer:
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

What great service. Earnhardt made purchasing my Toyota...

What great service. Earnhardt made purchasing my Toyota quick and easy, and they gave me a great deal! I would definitely recommend this dealership to anyone who is looking to buy a vehicle.

Customer: alextorres83
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

Never have I been more satisfied with an Auto dealership - Everyone is friendly - honest and customer service is top notch- No pressure sales people because they truly care about you- Only wish I had found them prior to buying a truck at San Tan Ford as we were new to AZ and unsure where to go. The experience was day & night - Earnhardt does not pressure you to get packages to put more money in their pocket- I am so happy I went there to by my Ford Mustang- They already got me in to touch up paint and gave me a rental car as well as a full tank of gas- 5 stars is nearly not enough - I give them 10

Customer: Tammy Martello
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

I recently purchased a new Volkswagen. It was a smooth easy transaction. The sales associate Lorin was honest and upfront with pricing. The finance manager James made sure I got the payment and interest rate I wanted. The paperwork was short and the process didn't demand much off my time. This was my best automotive buying experience to date. This is my second time owning a VW "Keep The FAHRVERGNÜGEN Going!"

Customer: Natasha Thomas
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

We just bought a car at Earnhardt Honda from Nico Alzatti and he took really good care of us. He is really friendly, has great customer service, and he is very knowledgeable with all the features the car offers. If you are in the market for a new car, I totally recommend Nico!

Customer: Paulette Olivares
Date: 2019-11-20
Reason For Visit:
Employees dealt with:

Outstanding customer service!! Justin always handles my vehicles with so much professionalism and care. His attitude (as well as the rest of the staff) is always courteous, kind and with attention to detail. Its a comfortable waiting area and Justin is always making sure I know the status of my vehicle being serviced. I appreciate the worry customer service he provides me. Great personality too, very friendly and sincere in his greeetings towards me

Customer: Mel G
Date: 2019-11-19
Reason For Visit:
Employees dealt with:

We took our Volkswagen EOS into the Service Department due to the Airbag module light coming on and seat recognition control module on passenger front seat. My husband drove our other car so we could run some errands while they were fixing the issue - thinking it would be a long time. Pleasant surprise it only took less than 2 hours and even more of a surprise was that it was fixed at no cost to us. Shelby was checking us out and was very helpful when we ask why our Airbag module light came on. She explained to us that if we took our battery out over the summer (which we did) it affects the connections. We were impressed with the friendly & quick service. But even more impressed when Shelby called us later to let us know that if that happen again - they have batteries at reasonable costs that have a warranty that we might want to do in the future. We highly recommend Gilbert Earnhardt Volkswagen!

Customer: Darlene Brasch
Date: 2019-11-19
Reason For Visit:
Employees dealt with:

I don’t understand this

I went in to get a new car because my lease was up. Chris Hawks assisted me and he was great. This Hyundai location has always treated my very well. Thank you.

Customer: R. Denise Link
Date: 2019-11-18
Reason For Visit:
Employees dealt with:

Great experience

I had a great experience buying a used Honda Fit with Cisco at Earnhardt Honda . He and his team made me feel comfortable and explained everything during what can be a very overwhelming experience for a first time car buyer. I am very happy with my purchase!

Customer: Leah
Date: 2019-11-18
Reason For Visit:
Employees dealt with:

Great buying experience! I wasn't looking for a car but...

Great buying experience! I wasn't looking for a car but after driving the jeep trailhawk I decided to buy. Loved working with Mike Riley to get the car I wanted.

Customer:
Date: 2019-11-18
Reason For Visit:
Employees dealt with:

2020 Hyundai Elantra

Best dealer around and Chris was absolutely the BEST salesperson I’ve ever had the pleasure of working with!Thank you so very much Earnhardt!Thank you especially so very much Chris.

Customer: John Hanson
Date: 2019-11-17
Reason For Visit:
Employees dealt with:

Customer

They have been working on my car and I really appreciate Mike Southern , Jason my Service Advisor And Mike. . I trust they know what is needed for my car. They are the best! Don’t ever change!

Customer: Vicki
Date: 2019-11-17
Reason For Visit:
Employees dealt with:

Best Birthday Ever!

I highly recommend this dealer and these cars! Brad Burnham was personable, knowledgable and very easy to work with. The negotiations went smoothly, and he was not pushy at all. In fact, he went way above and beyond by delivering the car to our house with a bow on it. He then waited patiently on the street for the big surprise and then showed our daughter all the car functions. We've been so impressed with the Tucson and the amount of car you get for the money. Drives well and is loaded with safety functions. Our daughter absolutely loves it.

Customer: bonschlarb
Date: 2019-11-17
Reason For Visit:
Employees dealt with:

I highly recommend this dealer and these cars! Brad Burnham was very personable, knowledgeable and easy to work with. The negotiations went smoothly, and he was not pushy at all. In fact, he went way above and beyond by delivering the car to our house with a bow on it. He then waited patiently on the street for the big surprise and then showed our daughter all the car functions. We’ve been so impressed with the Tucson and the amount of car you get for the money. Drives well and is loaded with safety functions. Our daughter absolutely loves it.

Customer: Twin Movies
Date: 2019-11-17
Reason For Visit:
Employees dealt with:

Hyundai Sonata

One of the excellent experience in buying thanks to the knowledge and personal interest in giving the best possible experience thanks to Chris Hawk. I love my car and Chris setup everything thing for me and show me all the features of the car and how to utilize.

Customer: Victoria Reznikoff
Date: 2019-11-16
Reason For Visit:
Employees dealt with:

Fast friendly service. I didn't have an appointment an they were able to get me in on Saturday no problem. I also had questions about how to go through the settings on my car an they were so patient to explain it. Thank you for a pleasant experience.

Customer: Taunya Sweeney
Date: 2019-11-16
Reason For Visit:
Employees dealt with:

Shayne Walker was awesome. I was only coming in to look at possible cars and a price for my car to get an idea when I was ready trade in, but he not only got me the trade in price but a new car with a lot of extra incentives that my daughter just loved. Highly satisfied. Did not feel pressured or overwhelmed. Very helpful.

Customer: Nina Nunlee
Date: 2019-11-16
Reason For Visit:
Employees dealt with:

Above and Beyond

Curtis Morgan went above and beyond of what a car dealer should be like. He helped in my decision to purchase a new vehicle. He was very professional, customer friendly and knowledgeable. He satisfied all of the questions that my son had, who is a mechanic. Thank you very kindly, Sir, I appreciate your service.

Customer: Cynthia Law
Date: 2019-11-15
Reason For Visit:
Employees dealt with:

Jose is awesome!

Jose home delivered my new Accord to me and was fantastic to work with. The process was smooth and actually enjoyable. They're the No Bull dealership for a reason.

Customer: Christine
Date: 2019-11-15
Reason For Visit:
Employees dealt with:

My experience @ the service dept. of Earnhardt Ford was exceptional. My water pump failed and was repaired quickly and my vehicle was returned shining from a thorough washing. My special thanks to Aaron who handled my repair, kept me informed, and was so cordial and professional in his dealings with me. First rate service, from first rate people. I recommend asking for Aaron, he will make your next trip to the Earnhardt Service Department a great experience.

Customer: Don McCauley
Date: 2019-11-15
Reason For Visit:
Employees dealt with:

Service at Kia

The Service Dept People are exceptionally thorough in addition to being very pleasant to deal with. All are friendly , I get a ride back home quickly.

Customer: Kia Motors
Date: 2019-11-14
Reason For Visit:
Employees dealt with:

Great experience, start to finish.

Wandered into the dealership on a Monday afternoon and picked up the car on Tuesday. Dealt with Brad Burnham and Sales Manager Tony Femiano. Excellent service. Brad spent over an hour with me on Monday walking me through the car's features (a new Genesis G80 Sport) and out on a test drive. I came focused on that particular model and they had a number of options available for me. By the time I returned home they had identified a car that fit my parameters perfectly and offered significant discounts and included trading in two cars that I wanted to offload. The collection of the car was easy (complete with a bow on the car in the prep area) with a quick but thorough review of the car's key features. And the general paperwork process was smooth (even allowing for the 30 or so documents that required signature!) with no pressure to sign up for extra "stuff". All in, a smooth and pleasant process!

Customer: Wade N
Date: 2019-11-14
Reason For Visit:
Employees dealt with:

I'm very impressed with the level of customer service provided by Hyundai Rodeo in Surprise. I was able to get my car in for service last minute and was done within an hour. Rigo was very pleasant and helpful. He provided updates while I waited and went over my bill in detail. Their sales reps were very nice as well. I wandered into the sales floor to check out the newer models and did so without feeling pressured. The reps were available for questions and were very friendly.

Customer: Zully Palomino
Date: 2019-11-14
Reason For Visit:
Employees dealt with:

The Rodeo Hyundai service department is the best! They really care about our car and take exceptional care of it. Victor the service manager, always takes the time to make sure everything is perfect with our car. Our service rep Shannon kept us in the loop about the car and also did a great job!

Customer: Victoria Johnson
Date: 2019-11-14
Reason For Visit:
Employees dealt with:

Top notch service advisor! Norm is the best. He has been taking care of my Sonata for 6 years and it runs like it's brand new. I would recommend Norm to anyone.

Customer: John Reising
Date: 2019-11-14
Reason For Visit:
Employees dealt with:

Professional, friendly, knowledgable, no pressure and "no...

Professional, friendly, knowledgable, no pressure and "no bull". Appreciated Dean stepping up to help me when I showed up for my appointment to test drive a Tuscon and get me into the vehicle with a satisfying deal

Customer: Happy with My Tucson
Date: 2019-11-13
Reason For Visit:
Employees dealt with:

I’m a fresh bankruptcy case. My credit had gotten abused before I could even use it. I cane in with the intention of only inquiring about a more updated vehicle because the one I have I’m paying more than what it’s worth. I was looking for something more reliable because I have a young daughter. I spoke with Jeremy and Matthew mostly but everyone there was pleasant and welcoming. I wasted a gull day at the Honda dealer a little ways up the road so I was skeptical at first. After being turned away. Matthew stopped me on the way out saying he heard my situation and wanted to explain a few things to me on how this bankruptcy thing works as far as getting a new vehicle. Was there for no more than 4 hrs and I was able to get a good deal. The car is not brand new however it’s a staring point to start rebuilding my credit. I’m saving 200 a month compared to my other car payment and also I’m now able to afford full coverage. Jeremy snd Matthew really helped me out and their customer service was AMAZING. I’m ever so grateful that I chose to walk in that day. The cars body has no damage to it and the interior is extremely clean. The tires are brand new and everything on the inside works. Thanks so much. You’ve definitely gained a customer.

Customer: Aji Tyler
Date: 2019-11-13
Reason For Visit:
Employees dealt with:

First service

Brought my new 2019 Challenger in for the first service. Amanda was my service advisor and was very friendly and the service was completed quickly. I plan on bringing my car here for all further services.

Customer: Kirk Hulbert
Date: 2019-11-12
Reason For Visit:
Employees dealt with:

Oil Change Service

Dawn was amazing! Rosemary is my normal Tech, but She was off this day. Dawn and Rosemary are great to work with them both. Looking forward to working with them again.

Customer: Jacquelynn Hamilton
Date: 2019-11-12
Reason For Visit:
Employees dealt with:

Great service from all the employees. They answered all...

Great service from all the employees. They answered all of our questions, no hassle, no gimmicks. Overall Thomas and his peers wanted to ensure we had a vehicle that fit our growing family needs.

Customer: AFranco5
Date: 2019-11-12
Reason For Visit:
Employees dealt with:

My wife and I drove out from Surprise to see one of the advertised used cars. This dealership is, by far, the friendliest and most outgoing dealership we have ever been to. Everything about the experience was a first class treatment. I would highly recommend this dealership to anybody looking to purchase a vehicle...

Customer: Scott Pott
Date: 2019-11-12
Reason For Visit:
Employees dealt with:

we had a great experience with our salesman. he was very up to date on what our new car had to offer. the trade in was fair and the suv proved to be more than we really hoped for. we have dealt with the service dept. before and they have always treated me as a family member.

Customer: jack rees
Date: 2019-11-12
Reason For Visit:
Employees dealt with:

Aaron in service is, by far, the best service advisor I’ve worked with. Aaron kept me informed the whole way through and made sure to explain every little detail to me. Going nowhere else for service. Thanks, Aaron! -Howard

Customer: dwormanh1
Date: 2019-11-12
Reason For Visit:
Employees dealt with:

Excellent service staff. Service advisor, Matthew, greeted me by name as I walked in. Made me feel valued. The waiting area is very comfortable. My car was ready before expected. Nice!

Customer: CC S
Date: 2019-11-12
Reason For Visit:
Employees dealt with:

Upon arrival was greeted. They went above when said could get my cracked windshield replace at the same time, I was in for oil change. I love this kind of service. Had a service suggested to me when called, took my receipt. Was told that would of been hundred dollars less here. So was happy with my experience

Customer: Virginia Freimarck
Date: 2019-11-11
Reason For Visit:
Employees dealt with:

After having not such a great experience at other dealerships, we decided to check out San Tan Hyundai. We weren’t too familiar with Hyundai so we were surprised to see the features the cars come with. Jimmy the sales associate was really helpful in getting us the deal we wanted on my first new car. The paperwork process was very fast and honest. They really do care about you having a good experience and that made us feel at ease. Will definitely refer friends/family.

Customer: Abigail Tavizon
Date: 2019-11-11
Reason For Visit:
Employees dealt with:

Terrific Service!

Terrific service like always! Been going to Rodeo Kia for a long time for basic service for the Sportage. Last Saturday(11/2) the vehicle took longer, the service department made sure I was fed some lunch. I thought that was awesome of them. Thank you Heather and the crew!

Customer: vincevoro
Date: 2019-11-09
Reason For Visit:
Employees dealt with:

Earnhardt Toyota is the BEST!!!! They always take good care of me and my Camry!!! They always have time to get me in and get my car done in a timely manner. On top of all that EVERYONE who works here is so nice and always answers my questions. I won't go anywhere else! Highly recommended!!

Customer: Erica Gillespie
Date: 2019-11-09
Reason For Visit:
Employees dealt with:

Earnhardt Toyota is the BEST!!!! They always take good care of me and my Camry!!! They always have time to get me in and get my car done in a timely manner. On top of all that EVERYONE who works here is so nice and always answers my questions. I won't go anywhere else! Highly recommended!!

Customer: EASZ Skrims
Date: 2019-11-09
Reason For Visit:
Employees dealt with:

Help with Service

Got everything done well as I needed and sooner than I expected. Thank you Zach Great teamwork. Keep it up I will be back at another time and will recommend you

Customer: Savannah TOYOTA
Date: 2019-11-08
Reason For Visit:
Employees dealt with:

Maintenance visit

I am so glad I have Rick Johnson as my service manager--what a pleasant person to talk to and so concerned with the quality of the work and my satisfaction with the experience. I highly recommend him!

Customer: Gail P.
Date: 2019-11-08
Reason For Visit:
Employees dealt with:

The right place to go.

Have been going since I bought my Toyota in 2010, always have gotten good, fast and efficient service. Plus courteous and friendly service. Would not go anywhere else.

Customer: Deej
Date: 2019-11-08
Reason For Visit:
Employees dealt with:

I’m always treated very good , service advisor is great ,...

I'm always treated very good , service advisor is great , helpful , nice , always explains everything clearly , he is trustworthy . I continue to go there due to the great service I receive every visit

Customer: Michelle
Date: 2019-11-08
Reason For Visit:
Employees dealt with:

I was here for new tires and an alignment. The service was terrific. The staff was wonderful, Jenny Perez and Effran Perez are wonderful , friendly , and extremely knowledgeable. Thank you for taking such good care of your customers. I highly recommend this facility.

Customer: chris chilton
Date: 2019-11-08
Reason For Visit:
Employees dealt with:

Service team

The service team is top notch, what else can I say. Service advisor Brian thank you again for your help and keeping me updated as repairs were done.

Customer: Sherman simpson
Date: 2019-11-07
Reason For Visit:
Employees dealt with:

Always Great Service

My Partner and I have been leasing our cars from this Honda dealership for over 10 yrs. The service dept has always been ran with efficiency and courtesy. Even down to Auto Butler, they treat my car as if it is their own. After servicing the car looks and runs just like new off the lot. The household has been coming here for 10 yrs and we have never had a reason to think otherwise. The dealership and service are stellar!

Customer: gchoffman1
Date: 2019-11-07
Reason For Visit:
Employees dealt with:

Sam provided exceptional customer service through the entire process of leasing my new Blazer. He did a great job in going through everything for my lease and was able to get my payment down to where I could afford it. I'll definitely be back at the end of my lease.

Customer: Keith Carlson
Date: 2019-11-07
Reason For Visit:
Employees dealt with:

Aaron in service is, by far, the best service advisor I’ve worked with. Aaron kept me informed the whole way through and made sure to explain every little detail to me. Going nowhere else for service. Thanks, Aaron! -Howard

Customer: dwormanh1
Date: 2019-11-07
Reason For Visit:
Employees dealt with:

Chris Hawks is the bestest!

Chris was helpful from the start. He did everything that I asked him to do before I got to the dealership. Very fast and no bull! I was in and out! He’s not pushy or does not manipulate the situation like most salesman. I’m very happy with my purchase and very happy with the experience.

Customer: Katrina
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

I took my car in for 90K mile check

I took my 2013 Lexus in for its 90K mile service. My service manager, Rick Johnson, answered all my questions (as usual). I have worked with Rick on the service of my car since I purchased it. He is very professional and knowledgeable. There was no up-sell to get something I didn't need like I have experienced with other Lexus dealers. I highly recommend Earnhart and am willing to drive from Fountain Hills to receive the service needed.

Customer: LindaB
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

Shawndra Jones

I just moved here from California and 2 months ago I was in a car accident and my car was totaled. After searching for the best deal Earnhardt Hyundai in Avondale finances my loan and even worked with me on my down payment. My experience was effortless and I’m so very excited about my new car! Thanks Earnhardt I will be back to buy another car soon

Customer: Shawndra Jones
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

New 2020 Kona Ultimate

Todd was/is a pleasure to work with. In fact everyone there was wonderful, from reception to finance!! Great team!! Looking forward to working with San Tan in the future!

Customer: Mark
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

Took my car to get service and Julie was so helpful. She...

Took my car to get service and Julie was so helpful. She made sure to provide all the necessary info needed for my visit along with ensuring me an estimated time of completion. People always say taking your car to the dealer cost more, but I'm satisfied with paying knowing their customer service rep like Julie is worth the extra cost.

Customer: Kat miles
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

Ed was a pleasure to work with. got an appointment right...

Ed was a pleasure to work with. got an appointment right away, they did the work I asked them to do and have me a watch list for upcoming things that needed to be repaired. Highly recommend this dealership.

Customer: Renee
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

Dropped off my 2018 RAM 2500 with Joshua. I had limited time and needed an oil and fuel filter change. The check engine light had just also come on. A little desperate for time I was given a rental as it was under my warranty and needed the rental for all of four hours as the team at Earnhardt jumped on the job and knocked it out in record time. Joshua was fantastic to work with through the course of the day and I could not have come away happier! Thanks Team!

Customer: Dan Doll
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

I had a great experience buying a new Tucson due to the help of Shayne. He was very knowledgeable, patient and helpful. Not pushy and I didn’t feel like he was in a hurry to help someone else. He explained everything to me so I could understand it and answered all my questions. I love my new Tucson and would recommend Shayne as a top sales person to do business with. Thank you, Shirley

Customer: Shirley Galligan
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

I had a wonderful experience at Earnhardt Hyundai when I was shopping for a vehicle. The sales staff is very helpful, attentive, and knowledgeable. The salesman I dealt with was very friendly and had me feeling like a priority as soon as I walked into the establishment. The vehicle I was looking at online was ready and waiting for me to see in person. I never expected to drive off the lot in the vehicle I wanted but with some hard work with the staff, I drove off a happy customer in a very timely manner. The sales manager Adam, was very helpful and he made me feel as though I was his most important customer there that day. I highly recommend purchasing a vehicle from Earnhardt Hyundai. See Adam Breen and he will take good care of you.

Customer: Randy Pierce
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

I Have had great experiences at Earnhardt Toyota. The sales staff is friendly and low key. No pressure to make a purchase. Their prices are very competitive. Dealing with the finance department was also a good experience. Our choices were clearly presented and explained. The service department has always taken good care of my vehicles. I'll definitely consider Earnhardt Toyota when making my next purchase.

Customer: Roger Bartling
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

Chris Hawks @ Earnhardt Hyundai - Awesome!!!

Chris helped us with our 1st Hyundai car purchase. He was very personable, friendly and kind. He wasn't pushy like your typical salesman. This is my 1st car buying experience with him and Earnhardt Hyundai and I will buy another vehicle from him. No one has ever treated me like family before. If your looking for a car, go to Earnhardt Hyundai and ask for Chris!!!

Customer: Guillermo Romo
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

Best customer service

We bought our Kia here in May and we have been extremely satisfied with everything. We've had the car serviced twice so far, and they've been outstanding, highly recommend.

Customer: Christi B.
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

Outstanding Customer Service

From the moment I pulled into the service drive the service was wonderful. Kendra was a delight and everyone else who I came across. Great!!

Customer: Pizzwear
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

Took my truck in because it was making weird noises from the suspension. Although I had to wait a while for a suspension tech to work on a Saturday it ended up being alright. My service advisor Aaron Beck was amazing. He was extremely helpful, understanding and friendly. He explained everything to me and was okay when I told him I couldn’t do all that was recommended. He didn’t push to make a sale like others have in the past. I will definitely be back for future service and repairs and I know who I’ll be going to see.

Customer: Michael Peña
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

This is the second car we purchase from Earnhardt Honda because of their great customer service. I want to especially thank Eric for helping me go home in a beautiful 2019 Honda Sport. I also want to thank Julie from Auto Glass. We got our windows tinted there and she hooked us up. I highly recommend going to Earnhardt and specifically asking for these two to help you you won't be disappointed!!

Customer: Oscar Rochin
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

Great experience at Earnhardt Lexus - where I just purchased a car for my wife. The showroom is beautiful, the selection was great and the pricing was the best. I started with 5 different dealers, but Earnhardt was the easy winner!!

Customer: robert bolliger
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

I am so so impressed with Earnhardt Toyota. Everyone I met there was so kind an professional. A big big thank u to Josh. He was awesome and helped us get a smoking good deal. Such a nice, professional and honest young man. I hope u hold on to him so we can buy another car from him in 5 yrs. I would highly recommend Earnhardt .

Customer: Mary Beth Kosiba
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

Over all the best car buying experience I’ve had. Our Sales man was Christian was amazing, I felt like he valued my time and requests. Mike from finance also was great, straightforward and didn’t feel like I got he run around like any other dealer. Love my new optima and I’m glad to have walked into this dealership!

Customer: Denise Na
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

I highly recommend Rodeo Hyundai they really work with you to get you exactly what you want in a vehicle. I strongly recommend as this was by far the best auto purchase I have ever made!!! Thank you to Nick Hines, Steven Simpson, and Mike Roush appreciate you guys!

Customer: Terri Elzey
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

oil change experience

Good mechanic didn't even take advantage! when doing inspection they pulled back the rubber on my air intake because of the weather it became brittle and deteriorating. my check engine light came on?. I took it back an told me what happened? an they fix it for free. I was so worried I was down to my last penny I have been a loyal customer for about 10 years or longer an never had a problem with them

Customer: rich
Date: 2019-11-04
Reason For Visit:
Employees dealt with:

Buying a car can be pretty stressful but the folks at Earnhardt Cadillac work to make it as smooth as possible. Anthony Herrman was my sales rep. at Earnhardt recently. He was extremely helpful, made sure my questions were answered and facilitated the entire process for me. This is the second car I have bought from Earnhardt Cadillac and likely not my last.

Customer: Cindy Goetz
Date: 2019-11-04
Reason For Visit:
Employees dealt with:

My buying experience

I came in with intrest of trading my vehicle for a newer one the sales person Mike Corado was a big help to me in making the transition as smooth as possible I really appreciate the detail he gave me about how every thing would go. Even after that he new that the sale would go through he was there every step of the way. I know that each sales person makes there living off of the sale of a vehicle but he really made me feel like I came to a friend to buy a car. So for that I would like to say thank you Mike and I appreciate you.

Customer: Charge Taylor
Date: 2019-11-03
Reason For Visit:
Employees dealt with:

Days ago the General Manager of Rodeo Ford reached out to me about my buying experience. Alex was quick to understand my frustration, take ownership while explaining what went wrong and politely asked to make it right. I have purchased many cars and I have never seen a GM take that much care in one deal. When I arrived he made sure I was taken care of every step of the way. He handled the details himself and paired me with Jason and Tony when he was busy with other clients. All three employees were fantastic. They worked with me on a deal I was happy with. I was even called by Jason a few days later to ask how the car was. Thank you Alex for addressing my issues and taking care of me. Every business is going to make mistakes from time to time. It's how they address them that matters. Rodeo Ford was great, I would recommend purchasing from them.

Customer: Michelle Flora
Date: 2019-11-03
Reason For Visit:
Employees dealt with:

Chris was amazing!

Chris helped us with our car purchase. He was very personable, friendly and kind. He wasn't pushy like your typical salesman. This is my 2nd car buying experience with him and Avondale Hyundai and I will go back EVERY time. No one has ever treated me like family before. If your looking for a car, go to Avondale Hyundai and ask for Chris! You won't regret it.

Customer: Ligia Visoan
Date: 2019-11-02
Reason For Visit:
Employees dealt with:

This review has everything to do with their salesman Todd. He was helpful, friendly and informative during my visit today. I was looking for a vehicle and after asking a few questions I was able to decide which vehicle would be the best fit for me. There was no pressure and only honesty. He has a bunch of experience and I would highly recommend using him if you are looking for a car to buy

Customer: Pj Shumway
Date: 2019-11-02
Reason For Visit:
Employees dealt with:

Once again my car had a weird problem where key fobs were...

Once again my car had a weird problem where key fobs were not being detected. It took two days to figure out solution. A rental car was provided and Don Buske made sure problem was fixed correctly before returning my 2013 Ford Explorer.

Customer: Ron M
Date: 2019-11-01
Reason For Visit:
Employees dealt with:

Routine maintenance and radio issues

2016 4Runner has radio / gps issues- the update didn’t work which is the reason for a 4- BUT it has nothing to do with the service dept. they are fantastic

Customer: Hillarie Miller
Date: 2019-10-31
Reason For Visit:
Employees dealt with:

Great service is the norm

They've been servicing my V Sport for 2 1/2 years now and they do a great job. Whether it's a scheduled service or something that “pops up”, they take care of it. Kudos to Curtiss, Anthony, and Nick.

Customer: Lowflyer
Date: 2019-10-31
Reason For Visit:
Employees dealt with:

My service advisor Gena and her team are absolutely...

My service advisor Gena and her team are absolutely awesome!!! Fast, friendly, reliable, professional service! Thank you so much for the excellent work, as always!!!

Customer: WarlockWolfy
Date: 2019-10-31
Reason For Visit:
Employees dealt with:

I love this dealership. They are not aggressive in their sales pitch, putting you at ease throughout the process. Their service department is honest, fast and reliable. I highly recommend Earnhardt Hyundai and the people that make it so special.

Customer: Carol Dello Russo
Date: 2019-10-31
Reason For Visit:
Employees dealt with:

The guys at Rodeo Kia are super friggin awesome! I love how they are able to work with you. I have bought 2 vehicles from them and they have continued to keep me happy. 😊

Customer: Whitney Castleberry
Date: 2019-10-31
Reason For Visit:
Employees dealt with:

Always go here.

Always go here. Great service and good work. Only place I get my Kia setviced if I can help it. Bought it here too and got a great deal.

Customer: Brad L
Date: 2019-10-30
Reason For Visit:
Employees dealt with:

Great service. Friendly staff. I Love how they take...

Great service. Friendly staff. I Love how they take care of my XT5. I would highly Recommend them. Curtis in the service department is the best.

Customer: Caddy
Date: 2019-10-30
Reason For Visit:
Employees dealt with:

Steven in the Service dept. went above and beyond, to accommodate an installation in my new Envision. The Parts dept. was also very helpful in my process. Top notch service! Thank you guys!! I appreciate them all!!

Customer: Kathleen Ramirez
Date: 2019-10-30
Reason For Visit:
Employees dealt with:

Could not be more happy with the service I always receive at Earnhardt. Anthony is my representative and I have grown to expect any service I need will be hassle free. Anthony is very organized and very knowledgeable about my car. I had my bumper painted recently. It looks great and the price was excellent. Giving me a loaner was so helpful while my car was being painted. My experience with Earnhardt has been excellent.

Customer: Connie Hinckle
Date: 2019-10-30
Reason For Visit:
Employees dealt with:

I got the best service I ever had from Lee a great salesman. Had the deal done in 2 days and Lee helped me arrange a great surprise for my wife who didnt know she was getting a beautiful new XT5 PLATINUM. I faked a trip to the rest room and pulled into Earnhardt's. Lee was waiting, came in on his day off, and he moved car up front. As I went in my wife waited and Lee talked here into looking at the car I paid for. With here in car he called on star and they congratulated my wife on here new car. I cant say enough. The whole team was in on the surprise. Thanks for helping me so much...Robert

Customer: Robert Cattaneo
Date: 2019-10-30
Reason For Visit:
Employees dealt with:

The epitome of Lexus! No pressure, fair price, and an amazing experience!! You would think 4 hours in a dealership would leave you exhausted. Not Earnhardt! Ken Green made the morning into afternoon an enjoyable experience! We will go nowhere else. Love our new 2019 es300h!!!

Customer: Gregory Wohar
Date: 2019-10-30
Reason For Visit:
Employees dealt with: