“I would definitely give more stars if it was possible! I had a great experience purchasing a vehicle here and I would highly recommend Cole. He took the time to make sure I got a vehicle i love! It wasn’t an easy task because of my credit situation! A huge thanks to everyone involved.” – Shelly C.
I don’t normally go out of my way to write reviews but with the experience I had, I just can’t keep quiet! ABSOLUTELY LOVE this dealership, from the sweet lady at the front desk to the service folks and Mr. Ed financing department EVERYONE is AMAZING. My husband and I had recently fell into hard times financially. We took a chance to try to re-establish and rebuild our credit but no dealership could find a way to work out a deal that fit our needs. After being extremely frustrated we tried a final time at Earnhardt Toyota. Ryan Hacker, the finance manager was confident he could help us when we showed up. Still a little reluctant, we went out to the lot to complete the usual car buying steps, test drive etc. To my surprise the wonderful folks with Mr. Ed financing got us approved for beautiful reliable vehicle with low mileage! The best part was that they diligently worked to make sure that the monthly payment fit our budget. We’re so happy and can’t thank you enough for giving our family a chance. It’s really true! It ain’t no bull! – Carmen M.
“Three years ago I came to the Mr. Ed program with horrible credit. I got a 2011 Toyota Camry that car was one of the best cars I have ever driven. If they sell you a car it has been gone through and inspected and is up to their standards. I paid the car off. My credit score went way up then returned to Earnhardt Lexus this time talk to Mr. Ed department and lo and behold I got qualified for a Lexus. Suk is a very knowledgeable Staff member that went on the test drive with me explained all the buttons and knobs gave me a follow up call a couple days later to make sure I was doing OK with it if I had any questions. Was a very simple process in purchasing this car I bet you only spend a few hours there. Suk went back did his magic with the paperwork and the next thing you know I was driving down the road in a Lexus. After the fall of the economy and losing as much as I did I was wondering if I was ever going to get my credit back in line again so I want to give a special thanks to the Mr.Ed and all their staff members for helping me get back on the road and get my life on track.”
After a bankruptcy no one wants to be looked down on or treated like a loser. I never felt disrespected in any way while I was buying my car from Earnhardt’s Mr Ed department. I even saw “Tex” while I was sitting there! It was an amazing experience and I got a beautiful car under blue book and newer than I was looking for even! Beyond satisfied, I would recommend them to anyone!
Fantastic experience. No pressure, and exceeded my expectations. The open concept was by far the most impressive part of the experience, we weren’t stuck in an office or cubical during our visit. Great music, snacks available as well as cold bottled water and great coffee. Darin in the Mr.Ed department worked extremely hard to get me exactly what I wanted. The finance process was outstanding and easy. I have sent two people here to buy cars because of my amazing experience. Thank you Darin!
What an amazing experience! Everyone I came in contact with at this dealership was so helpful and so upbeat and happy that it made my car buying experience the best I have ever had! Specifically the Mr Ed department. Terry, Rick and Dave went above and beyond to make sure I got exactly what I was looking for and financing that I could afford. They made it so painless. I have experienced no buyers remorse, like I have had with other dealerships. I didn’t feel any pressure. I told them what I was looking for in a Toyota and I got that and more!
A couple of days after taking my car home, I realized that, for some reason, I couldn’t roll down the passenger window from the driver side. I called Rick and let him know what was going on. By the next day Dave called me and offered to come pick it up and that he would leave me with a loaner. He met me at my job site on my first break and we made the exchange. By lunch that day I already had my car back!! I couldn’t believe it! What service!!! Apparently, a safety feature had been triggered on the window. Dave explained to me what to do if it ever happened again. He even filled up my tank before returning the car to me!
Seriously folks, next time I am in the market for another car it’s Mr Ed all the way!
Foremost, Jason whom I had an appointment with was truly outstanding in every sense of the word. A true professional!! His warm personality, people skills, and knowledge created a very comfortable environment on hot sizzling day at the dealership. Thanks Avondale Hyundai and especially to you Jason for your outstanding professionalism!!! I will most definitely refer friends to your dealership…Once again my alohas to Jason, he warrants a raise….Pls forward this to Jason.
“To all that helped me out, I would like to say thank you so much for helping me and getting me into my beautiful car that I have. I never thought that I would be able to get into something this new. I thought I was only able to get into a 2007 to a 2010 make. So when I was told I can test drive 2014 cars I was very happy & shocked. I guess the Mr. Ed family does make miracles. You did back in 1996 for me and my family and now you did it again!” – Michele and Family
Our recent Jeep Wrangler purchase originated from internet inquiries to several valley Jeep dealers. I was specific with the options and color I wanted. I received calls and emails from all that I made the inquiry to. None, except Earnhardt Jeep, had the specific vehicle with the options and color I desired. The other dealers tried to get my attention by telling me they had the vehicle I was seeking, but when I viewed their suggestion it had other options which I did not have interest.
Jacob Dufurrena, Sales Advisor at Earnhardt CDJR, contacted me via email and phone. I was not always available to take Jacob’s call or reply to his emails. I informed Jacob that Earnhardt did indeed have the specific vehicle I was seeking. Jacob provided me with pricing for the vehicle. After I received the pricing info I informed Jacob that we could work a deal with what was provided. I was out of town at the time and informed Jacob of my situation. Jacob was patient, although persistent to assure that he would earn my business. Persistent, but not a pest or pushy. Jacob only wanted to know what he had to do to earn my business.
When we arrived at the dealership Jacob took us to the specific vehicle we were interested. There was no inclination to try to upsell or look at another vehicle. Jacob knew exactly what we wanted and did not want. My spouse and I had some discussion on an option on the vehicle that wasn’t completely agreeable to both of us and we were almost to the point of factory ordering. Jacob put that to bed for us with a counter-offer. We then agreed on the purchase, filled out a portion of the paperwork and then had to get home because of prior commitments. We returned the following day to complete the transaction and take possession of the vehicle.
In my opinion, this was truly the most hassle free and enjoyable vehicle purchase experience for me. Jacob was the “star” in this transaction. Understanding of his customers wants and needs. If you are in the market to purchase a vehicle which the Earnhardt dealership sells, ask for Jacob Dufurrena on your arrival. I am certain he will do whatever is necessary to earn your business and assure you get exactly what you are looking for without any of the pressures or sales pitches we all have experienced at other car dealerships. Thanks Jacob….good job. – Brian J
Randy from Phoenix said:
“I want to personally thank you for everything you did for us on our purchase of the Explorer. We are ecstatic! With 4 kids, trying to find a vehicle that fits our budget isn’t easy but you and your team did an amazing job! Every person we talked to were extremely helpful and full of smiles. You have done an amazing job of assembling an awesome team and we will come back in the next few months to buy a car of our 16 year old son!”
Sandy from Chandler wrote:
“Mr Ed Department and Mauricio,
Thank you for all the hard work you did to get us approved for our Prius. We love the car. We are thankful, appreciative and grateful.”